Pooja Lal Email and Phone Number

• Successfully led and managed the Transfer of Undertakings (Protection of Employment) - TUPE projects, ensuring smooth transitions and compliance with legal requirements.• Developed and implemented an employee retention strategy, resulting in a 20% decrease in turnover rate within the first year.• Oversaw the successful implementation of a comprehensive performance management system, resulting in a 15% increase in employee productivity.• Led a team of HR professionals in conducting… Show more • Successfully led and managed the Transfer of Undertakings (Protection of Employment) - TUPE projects, ensuring smooth transitions and compliance with legal requirements.• Developed and implemented an employee retention strategy, resulting in a 20% decrease in turnover rate within the first year.• Oversaw the successful implementation of a comprehensive performance management system, resulting in a 15% increase in employee productivity.• Led a team of HR professionals in conducting an organizational restructuring, resulting in a streamlined workflow and increased operational efficiency.• Spearheaded the design and implementation of a leadership development program, resulting in a 30% increase in employee engagement and a significant improvement in succession planning.• Implemented proactive absence management strategies resulting in a significant reduction in sickness and absence rates.• Developed and implemented targeted wellness programs and initiatives to improve employee well-being and reduce absenteeism.• Conducted thorough analysis of sickness and absence data to identify trends and underlying causes.• Designed and implemented robust absence tracking and reporting systems to monitor and manage employee attendance.• Provided comprehensive training to managers on absence management best practices and legal requirements.• Developed and communicated clear policies and procedures regarding sickness and absence management to ensure consistency and compliance.• Collaborated with occupational health providers to streamline processes and improve the efficiency of sickness absence management.• Conducted regular audits and reviews to identify areas for improvement and implement corrective actions.• Achieved cost savings of £950,000 annually through proactive management of sickness and absence. Show less

• Worked closely with the Head of Human Resources to ensure compliance with statutory and regulatory requirements.• Provided innovative HR solutions to meet business requirements.• Delivered training on workforce issues, company policies, performance management, and appraisal processes.• Analysed HR data reports to gain insights and support continuous improvement in managing sickness absence, performance, and retention. • Devised and implemented policies and procedures for… Show more • Worked closely with the Head of Human Resources to ensure compliance with statutory and regulatory requirements.• Provided innovative HR solutions to meet business requirements.• Delivered training on workforce issues, company policies, performance management, and appraisal processes.• Analysed HR data reports to gain insights and support continuous improvement in managing sickness absence, performance, and retention. • Devised and implemented policies and procedures for Capability, Absence, and Timekeeping.• Supported recruitment, wellbeing initiatives, and management development projects.• Managed the end-to-end process of furlough staff implementation for a team of 150+ staff, ensuring compliance with government requirements and internal guidelines by communicating regularly with managers and employees to ensure up-to-date information and by working cross-functionally with the payroll in the calculation and payment of the staff's salary regulations and timely communication with employees.• Developed and executed comprehensive plans for the return of furloughed staff, coordinating logistics, and ensuring a smooth transition back to work after the COVID-19 Pandemic.• Conducted strategic reviews of workforce requirements, analyzing business needs and market conditions to make informed decisions regarding redundancies, and reduced the workforce from 150 to 120 employees. Show less

• Reporting directly to the Head of Business Partnering and Operations.• Provided innovative HR solutions to meet business requirements.• Delivered training on workforce issues, company policies, performance management, and appraisal processes.• Analyze HR data reports to gain insights and support continuous improvement in managing sickness absence, performance, and retention.• Devised and implemented policies and procedures for Capability, Absence, and Timekeeping.•… Show more • Reporting directly to the Head of Business Partnering and Operations.• Provided innovative HR solutions to meet business requirements.• Delivered training on workforce issues, company policies, performance management, and appraisal processes.• Analyze HR data reports to gain insights and support continuous improvement in managing sickness absence, performance, and retention.• Devised and implemented policies and procedures for Capability, Absence, and Timekeeping.• Supported recruitment, wellbeing initiatives, and management development projects.• Managed furlough staff implementation and return, including strategic reviews leading to redundancies. Show less

• Worked closely with the Head of Human Resources to ensure compliance with statutory and regulatory requirements.• Delivered training on workforce issues, company policies, performance management, and appraisal processes.• Analyzed HR data reports to gain insights and support continuous improvement in managing sickness absence, performance, and retention. • Devised and implemented policies and procedures for Capability, Absence, and Timekeeping.• Supported recruitment, wellbeing… Show more • Worked closely with the Head of Human Resources to ensure compliance with statutory and regulatory requirements.• Delivered training on workforce issues, company policies, performance management, and appraisal processes.• Analyzed HR data reports to gain insights and support continuous improvement in managing sickness absence, performance, and retention. • Devised and implemented policies and procedures for Capability, Absence, and Timekeeping.• Supported recruitment, wellbeing initiatives, and management development projects.• Developed and maintained the company's diversity and inclusion program.• Substantially decreased employee turnover with 20%, improved employee engagement scores by 15%, and increased productivity by 30%. Show less

• Provide effective and quality assured advice, guidance and support in the areas of, but not limited to, employee relations, recruitment, TUPE, equality and diversity, reward and change management in accordance with policy and best practice.• Collaborate with HR managers and line managers to develop and implement HR strategies aligned with the organization's immediate and long-term staff requirements.• Developed and updated HR policies and procedures in line with employment… Show more • Provide effective and quality assured advice, guidance and support in the areas of, but not limited to, employee relations, recruitment, TUPE, equality and diversity, reward and change management in accordance with policy and best practice.• Collaborate with HR managers and line managers to develop and implement HR strategies aligned with the organization's immediate and long-term staff requirements.• Developed and updated HR policies and procedures in line with employment legislation.• Coached management and delivered HR-related training, including staff induction.• Led HR projects and supported HR strategy implementation.• Managed ER case work and provided continuous improvement recommendations Show less

• I provided professional advice to support the high levels of ER inclusive of Disciplinary', Grievances, Sickness, and Capabilities. In addition, I provided a summary report to the board levels on a weekly basis. Within recruitment I administered the whole process by sending out contracts, confirmation letters, probation tracking & monitoring of Visa status in line with UK Law.• My main aim was to process the long-term sickness cases & the ER case back log. In addition, I provided support… Show more • I provided professional advice to support the high levels of ER inclusive of Disciplinary', Grievances, Sickness, and Capabilities. In addition, I provided a summary report to the board levels on a weekly basis. Within recruitment I administered the whole process by sending out contracts, confirmation letters, probation tracking & monitoring of Visa status in line with UK Law.• My main aim was to process the long-term sickness cases & the ER case back log. In addition, I provided support to the HR BP with regards to other HR areas such as training, induction & statistical presentation. Within this role, there were many pending ET cases which I handled, prepared & attended tribunal court for. I also prepped & coached those involved in the case. I stepped in as HR Manager when needed & also provided adhox support to the payroll department. Show less

• I provided professional advice to support with the high levels of employment relationsinclusive of Disciplinary', Grievances, Sickness & Capability cases. In addition, I provided a report summary to the board levels on a weekly basis.• Within the company I carried out the Recruitment & Selection processes, probation, induction, employee relations, employee engagement, training & coaching, policy implementation, project work, Trade Union relationship, exit interviews & record &… Show more • I provided professional advice to support with the high levels of employment relationsinclusive of Disciplinary', Grievances, Sickness & Capability cases. In addition, I provided a report summary to the board levels on a weekly basis.• Within the company I carried out the Recruitment & Selection processes, probation, induction, employee relations, employee engagement, training & coaching, policy implementation, project work, Trade Union relationship, exit interviews & record & recognition across the required stations.• In addition, I provided support to the HR BP & HR Director with regards to the immense number of meetings such as 1-2-1 consultations, internal interviews & redundancy status as well as normal Employment Relation Advice Show less

Within this role, I supported the HR team as a Project Manager; working on the HR policies & procedures/guidelines which helped play a vital role to help management & staffs interpret & apply correctly. These were put in place for both the profit & non-profit areas of the business to combine & understand them in simple way.

Conducting investigations and hearings for Disciplinary and Grievance matters Provide advice, guidance and support on a wide variety of employee relations issues in line with company policy and legislation for an estate of over 1600 employeesUpdate HR policies, procedures and guidance notes in line with legislationTrain HR best practice to the Managers within YO! Sushi, helping develop Mangers abilities within their own storesDevelop effective working relationships with the Head… Show more Conducting investigations and hearings for Disciplinary and Grievance matters Provide advice, guidance and support on a wide variety of employee relations issues in line with company policy and legislation for an estate of over 1600 employeesUpdate HR policies, procedures and guidance notes in line with legislationTrain HR best practice to the Managers within YO! Sushi, helping develop Mangers abilities within their own storesDevelop effective working relationships with the Head Office and Store Management teams (including 8 Operations Managers and 63 General Managers)Generating and updating various HR reports and spread sheets including detailed HR reports for Board MeetingsLine Management of HR AdministratorAd hoc Projects as dictated by business needs Show less

I am fully accountable for providing a full range operational HR support & advice to various Operational Managers spanning over 1100+ staff inclusive of 200 managers. I also assist with confidential project work, recruitment, the delivery of HR goals & best practice within ER & benefits. I regularly assist with producing organisational development plans such as salary increments, Training & Development & updating procedures. Recruitment and Selection:Managers mainly require… Show more I am fully accountable for providing a full range operational HR support & advice to various Operational Managers spanning over 1100+ staff inclusive of 200 managers. I also assist with confidential project work, recruitment, the delivery of HR goals & best practice within ER & benefits. I regularly assist with producing organisational development plans such as salary increments, Training & Development & updating procedures. Recruitment and Selection:Managers mainly require strategies in relation to recruitment needs to secure a full headcount for operational purposes. Here I would ensure all recruitment is up to date from start till end which includes, drafting adverts, advertising, shortlisting, interviewing with pre-screening questionnaires, liaising with the Training department for induction, L & D for Performance Appraisals, job evaluation purposes & preparing all new recruit paperwork.Employee RelationsI support & coach management in the ER issues such as Attendance Management; Grievance; Disciplinary; Welfare; Performance Management, etc; in terms of providing specific advice and attending relevant meetings in a unionised environment, where applicable.Employment LawI ensure personal employment law knowledge remains current; to provide relevant advice. My role at present includes updating all policies in line with Government legislations in particular Redundancy & The Bribery Act. Performance Management and Organisational DevelopmentI monitor the quality, effectiveness, delivery and coach managers within the Performance & Development Review process. Recruitment & Selection I monitor and plan required effect methods of recruitment activity. This includes the process from drafting adverts, advertising, shortlisting, interviewing and Inducting.General Administration Within HR, I review, develop & implement efficient & effective administrative processes toprovide support for management. Show less

Providing HR support for employees in the Europe/Pacific region circa 1,500 employees.Coordinate and issue all contracts/Addendums and offer lettersDevelop, manage and provide advice on recruitment Dealing with official documents from local authorities in respective countriesPreparing employee announcement letters for various programs and initiativesPreparing bi-weekly activity report and handles employee inquiriesSupporting HR Manager and three HR Consultants in… Show more Providing HR support for employees in the Europe/Pacific region circa 1,500 employees.Coordinate and issue all contracts/Addendums and offer lettersDevelop, manage and provide advice on recruitment Dealing with official documents from local authorities in respective countriesPreparing employee announcement letters for various programs and initiativesPreparing bi-weekly activity report and handles employee inquiriesSupporting HR Manager and three HR Consultants in ER issues; Investigations, Disciplinarys', Appeals, grievances, dismissals etc within Tow team, Automotive, Maintenance, Cargo, Cargo sales, Ramp, Security and all other departments within house.Co-ordinating Occupational Health visits and Health Insurance Claims, including research and preparation of correspondence for work related personal injury claims.Analysing sickness reports Support and UKHR Manager.Developing, updating training material and conducting local training/info sessionsConducting training workshopsSupervising and instructing apprentices a schedule of tasksAssisting HR Managers in annual budget preparation and monitoring monthly spendingEnsuring sickness is at a minimum and devising plans to reduceUpdating all policies with current and ongoing legislationDealing with Health & Safety initiatives and related activitiesResponsible for PTR auditing and updating the SHARP (SAP) databaseHandling administrative duties for HR and payroll, e.g. references, sick statistics, general correspondences, coding of time-sheets etc.Maintaining and updating the European HR Jetnet pagesAd-hoc projects, including updating policies and procedures in line with legislationProcessing payroll, pension administration, social security contributions, ticket tax, T&I tax and time sheetsProviding guidance, advice and assistance to managersPrepare all reports required by government institutions to meet legal requirements Show less

Assisting in the administration of; Recruitment and Selection, Training & Development, Attendance Management and Equality & Diversity activity, ensuring that it is conducted efficiently and in line with current best practice and statutory requirements to deliver the intent of the Association’s Equality and Diversity policy.Preparing employment contracts ensuring that all appropriate terms and conditions are correctly applied.Processing invoices and updating budget… Show more Assisting in the administration of; Recruitment and Selection, Training & Development, Attendance Management and Equality & Diversity activity, ensuring that it is conducted efficiently and in line with current best practice and statutory requirements to deliver the intent of the Association’s Equality and Diversity policy.Preparing employment contracts ensuring that all appropriate terms and conditions are correctly applied.Processing invoices and updating budget sheets.Preparing induction packs for new staff and ensuring effective inductions of new staff. Conducting induction interviews.Preparing monthly HR Key Performance Indicator reports on Sickness statistics.Issue reference requests and initiate CRB and health clearance requirements.Administration of training courses and conferences. Show less

Excellent manipulation of the SAP HR SystemFront line face for 1500 operational staffExcellent Advanced Microsoft IT skillsConducting Employment Relation meeting; Disciplinarians, Grievances, Management Of AbsencesSuccessful placing of adverts and recruiting candidates, vetting through candidate profilesIssuing Proof of Employment lettersCollating and organising TUPE groundworkMonitoring Asylum & Immigration, Documentation, Maternity/Paternity and… Show more Excellent manipulation of the SAP HR SystemFront line face for 1500 operational staffExcellent Advanced Microsoft IT skillsConducting Employment Relation meeting; Disciplinarians, Grievances, Management Of AbsencesSuccessful placing of adverts and recruiting candidates, vetting through candidate profilesIssuing Proof of Employment lettersCollating and organising TUPE groundworkMonitoring Asylum & Immigration, Documentation, Maternity/Paternity and RetirementProviding a proficient first point of call service to all staff, inclusive of 1500 LHR staffAdvising Managers/Supervisors and staff of company policy and government legislation. HR Project- Implementation and the updating of Policies and Procedures/staff appraisalsCalculating Redundancy paymentsProducing monthly reports on Rewards, Compensation, Payroll, Mileage, Overtime, Sickness and Absenteeism reportsExcellent team playerQuick decision maker and problem solverProviding Training assistance – Induction. Show less

HR Project - Excellent manipulation of the Oracle HR SystemExcellent Advanced Microsoft IT skillsConducting Employment Relation meetings; Disciplinarians, Grievances, Management Of Absences at first levelSuccessful placing of adverts and recruiting candidates, vetting through candidate profilesIssuing of Contracts, Starters/LeaversMonitoring Asylum & Immigration, Documentation, Maternity/Paternity, ProbationSuccessfully implementing the Performance Management… Show more HR Project - Excellent manipulation of the Oracle HR SystemExcellent Advanced Microsoft IT skillsConducting Employment Relation meetings; Disciplinarians, Grievances, Management Of Absences at first levelSuccessful placing of adverts and recruiting candidates, vetting through candidate profilesIssuing of Contracts, Starters/LeaversMonitoring Asylum & Immigration, Documentation, Maternity/Paternity, ProbationSuccessfully implementing the Performance Management Scheme in accordance with CIPDHR Project - Liaising with Investor In People (IIP) – conducting staff surveys, reporting back statistics in a form of a management reportProviding a proficient first point of call service to all staff, inclusive of 500 + repair staffAdvising Managers/Supervisors and staff of company policy and government legislation. HR Project- Implementation and the updating of Policies and ProceduresReferring staff to the Occupational Health ServiceProducing monthly reports on Rewards, Compensation, Payroll, Mileage, Overtime, Sickness and Absenteeism reportsExcellent team playerQuick decision maker and problem solverHR project - Sole responsibility to administrate redundancies – calculating pension payments & producing sickness statistics.Organisation structure monitoring.Providing Training assistance – Induction. Show less