 A practiced Organisation Development Consultant with 10 years experience leading and co-facilitating the diagnostics, planning, client liaison, design and execution of a gamut of individual and organisational capability building interventions. Engaged with clients in the Mid and Senior Management from diverse industries like ITES, Banking, Retail, Hospitality, Manufacturing, Healthcare, Energy, Power, Airlines, Education and Public Service. Proficient in the Design and Use of Behavior Frameworks, Behavior Assessment, Design and Execution of Assessment and Development Centers, Psychometric Tool Administration and Feedback, Program Design and Facilitation, Personal Development Coaching, Project Management and Quality Control  Grown from a Customer Service Associate to a Voice Coach and further to a Learning and Development Trainer and Competency Assessor in just over a year at Tata Consultancy Services(TCS) BPO Equipped with the understanding of Diversity and Inclusion having worked within multicultural environments through the entire professional tenure and being chosen as the first Trainer at TCS to build employability in visually challenged participants as part of a CSR initiative  International Qualifications in Occupational Testing (from British Psychological Society and Psytech International, UK) and Coaching (from Erickson International, Canada)  An effective coach able to keenly listen and evoke trust and insight that ushers individuals towards self exploration and personal change