Pooja P Email and Phone Number

• Responsible for contributing to the architecture, design and to deploy Amazon Connect based Contact Center• Experience building IVR Call flows within AWS Connect platform, call routing and configuration of Amazon Connect Environment• Worked on Amazon Connect integration with other AWS Services such as lambda, Lex.• Created Contact Flows for call routing and for special handling scenarios.• Leveraged AWS Polly for TTS• Created Lex bots for speech recognition and integrated with Lambda’s.• Used Go-Lang to write lambda and deployed stack to AWS Console using Cloud Formation template which contain lambda, lex, IAM Role • Worked on creating multiple services interacting with each other using RESTful endpoints with JSON as data exchange format.• Performed Infrastructure Migration, Implementation and API (REST/SOAP) Implementation as well.• Implemented DAO classes to call the backend databases for certain lookups.• Developed new packages for the common functionalities using Golang.• Used Jenkins Pipeline to deploy IVR on Development and QA Environment• Created Docker images using a Docker file, worked on Docker container snapshots, removing images.• Worked on Kubernetes to manage containerized applications.• Involved in effort estimation for different IVR modules and functionality.

• Built the web application by using Golang, ReactJS, REDIS, PostgreSQL and designed the front end of the application using HTML and CSS.• Developed microservices in Golang to process various data from another dbs like MySQL, Redis etc.• Developed new packages for the common functionalities using Golang.• Designed configurable REST APIs on demand using go-kit.• Worked on creating multiple services interacting with each other using RESTful endpoints with JSON as data exchange format.• Worked with design and development of an MVP front end for web applications using technologies like HTML, CSS, and JavaScript.• Wrote the test cases with testify which follows a BDD testing framework.• Integrated Jenkins to git where the build triggers automatically when we push a PR for CI/CD.• Created Docker images using a Docker file, worked on Docker container snapshots, removing images.• Worked on Kubernetes to manage containerized applications.• Worked on Jira for managing the tasks and improving individual performance.

• Involved in reviewing the Modernization application and interacting with business users to understand the user requirements.• Worked in development of applications in Linux environment and familiar with most of its commands.• Built the web application by using Golang, ReactJS, REDIS, PostgreSQL and designed the front end of the application using HTML and CSS.• Developed microservices in Golang to process various data from other db. like MySQL, Redis etc.• Developed new packages for the common functionalities using Golang.• Designed configurable REST APIs on demand using Go. Worked on numerous go frameworks.• Worked with Structs and Interfaces in Golang for manipulating and looping through different user-defined objects.• Defined different REST API profiling techniques for faster rendering information.• Worked on creating multiple services interacting with each other using RESTful endpoints with JSON as data exchange format.• Good working knowledge in SQL queries for performing various CRUD operations like create, update, read and delete.• Worked in MySQL database on simple queries and writing Stored Procedures for normalization and renormalization.• Wrote the test cases with testify which follows a BDD testing framework.• Integrated Jenkins to git where the build triggers automatically when we push a PR for CI/CD.• Implemented various forms of replication in MySQL server environments.• Worked on Jira for managing the tasks and improving individual performance.

• Involved in various phases of Software Development Life Cycle (SDLC) such as requirements gathering, modeling, analysis, design, development, and testing.• Designed and implemented RESTful APIs, enhancing data exchange between client and server by 20%.• Integrated TypeScript into continuous integration and continuous deployment (CI/CD) pipelines, automating the build and deployment processes.• Golang and Java were used as a backend REST service while AngularJS was used for the user interface.• Developed new permissions model for provisioning application. Using node.js, vue.js, postgres, Goland, docket etc.• Developed Golang based web services on AWS and Google App Engine.• Used Golang IDE for development. Used GitHub and Jenkins for the continuous integration and deployment.• Utilized Golang’s concurrency model to handle multiple client requests efficiently, significantly reducing response time.• Automated testing and deployment pipelines for Golang applications using CI/CD tools, reducing deployment time.• Optimized Golang code and database queries, leading to a noticeable improvement in application latency.• Developed the JSON structure for the data transfer in between the Goggle Web Toolkit (UI) and business tier.• Developed reusable and interoperable Web service modules based on SOA architecture using RESTful.• Developed the service layer, a layer that acts as a bridge between the presentation layer and data access layer, with Spring MVC framework.• Developed Hibernate configuration files and queries and Implemented DAO classes.• Designed configurable REST APIs on demand using Go. Worked on numerous go frameworks like gin, revel, beego.• Developed unit testing framework using JUnit test cases for continuous integration testing and used JTest Tool for performance testing.• Used GIT as version control tool.• Involved in complete development of ‘Agile Development Methodology/SCRUM’ and tested the application in each iteration.

● Participated in requirement gathering and framework implementation sessions through Agile TDD methodology. ● Worked on OOPS concepts like Multithreading, Inheritance and used Collections.● Implemented transaction management using Spring declarative transaction management with Spring AOP concepts. ● Developed ORM mappings using Hibernate annotations and established data integrity among all tables sitting on MS SQL Server Database.● Developed Responsive User Interface (UI) pages using HTML, CSS3, JavaScript, jQuery, AJAX, Bootstrap and Angular. ● Wrote Angular services driven JSON consuming JavaScript functions to save User selections such as radio button, drop-down menu selections into a cookie.● Parsed those XML messages using JAXB and then store the data into Oracle Database using Spring JDBC.● Worked on SOA and web services to get the data from third party systems and configured JMS queues on server● Used for development of Java related classes and components using Eclipse as IDE for developing the application.● Deployed Spring Boot based Microservices Docker container using Amazon EC2 container services and using AWS admin console.● Used SVN version control tool to check in/out files as well as for branching, merging the branch to main repository.● Developed the application using RAD as the IDE and used its features for editing, debugging, compiling, formatting, build automation and version control (CVS)● Wrote test cases in JUnit for unit testing.