Pooja Patel
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Pooja Patel Email & Phone Number

Customer Service Representative at A&W Food Services of Canada Inc.
Location: Ottawa, Ontario, Canada 3 work roles 5 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Role
Customer Service Representative
Location
Ottawa, Ontario, Canada
Company size

Who is Pooja Patel? Overview

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Quick answer

Pooja Patel is listed as Customer Service Representative at A&W Food Services of Canada Inc., a with 5763 employees, based in Ottawa, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Pooja Patel.

Pooja Patel previously worked as Customer Service Representative at Booster Juice and Technical Sales Representative at Techup Soft Solution. Pooja Patel holds Information System Business Analysis, Business Analysis, 3.7 / 4 from Northern College Of Applied Arts And Technology.

Company email context

Email format at A&W Food Services of Canada Inc.

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A&W Food Services of Canada Inc.

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Profile bio

About Pooja Patel

Pooja Patel is a Customer Service Representative at A&W Food Services of Canada Inc.. Colleagues describe them as "Pooja was a great colleague to work with. She was very hardworking and was able to meet every timeline I gave her. I would definitely recommend her."

Current workplace

Pooja Patel's current company

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A&W Food Services of Canada Inc.
A&W Food Services Of Canada Inc.
Customer Service Representative
Ottawa, ON, CA
Website
Employees
5763
AeroLeads page
3 roles

Pooja Patel work experience

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Customer Service Representative

Ottawa, Ontario, Canada

- Handled customer requests for products, services, and company information.- Processed customer orders promptly to increase customer satisfaction rate.- Collaborated with team members to develop best practices for consistent customer service delivery.- Monitored and managed inventory levels to ensure product availability and prevent shortages.- Handled transactions accurately and maintained financial records to ensure proper accounting and reduce discrepancies.- Resolved customer complaints and issues with empathy and efficiency, aiming to turn potentially negative experiences into positive outcomes.- Contributed to sales growth by upselling products and services.- Maintaining professionalism under high-stress situations while resolving disputes or conflicts.

Technical Sales Representative

Ahmedabad, Gujarat, India

- Delivered first-level technical and product usage support to clients, ensuring an outstanding customer experience.- Troubleshoot and install basic and routine customer issues that are technical in nature, including hardware, software networking, or other designated client products.- Managed support requests through e-mail, client portals, and live chat, handling multiple channels simultaneously.- Documented and escalated issues through ticketing software, working collaboratively with senior resources to drive product understanding.- Solved problems that are generally unstructured and require extensive use of conceptual thinking skills.- Supervised and mentored new hires regarding the procedures, share knowledge in team meeting.- Provided clear communication and effective assistance to a diverse client base, enhancing overall client satisfaction.

Apr 2021 - Dec 2022
Team & coworkers

Colleagues at A&W Food Services of Canada Inc.

Other employees you can reach at aw.ca. View company contacts for 5763 employees →

5 education records

Pooja Patel education

Information System Business Analysis, Business Analysis, 3.7 / 4

Coursework: Information Systems, Business Process, Database Management, Project Management, E- Business & E – Commerce Management

M.Sc.(It), Information Technology, 8.01 Cgpa

Coursework: Data Analytics, JAVA programming, Web designing, Personality Development, Digital Media Marketing

Higher Secondary Education Board, Commerce Stream

Sharda Vidhya Mandir

Secondary Education Board

Sharda Vidhya Mandir
FAQ

Frequently asked questions about Pooja Patel

Quick answers generated from the profile data available on this page.

What company does Pooja Patel work for?

Pooja Patel works for A&W Food Services of Canada Inc..

What is Pooja Patel's role at A&W Food Services of Canada Inc.?

Pooja Patel is listed as Customer Service Representative at A&W Food Services of Canada Inc..

Where is Pooja Patel based?

Pooja Patel is based in Ottawa, Ontario, Canada while working with A&W Food Services of Canada Inc..

What companies has Pooja Patel worked for?

Pooja Patel has worked for A&W Food Services Of Canada Inc., Booster Juice, and Techup Soft Solution.

Who are Pooja Patel's colleagues at A&W Food Services of Canada Inc.?

Pooja Patel's colleagues at A&W Food Services of Canada Inc. include Shruti Kevadia, Anne Bernadette Barte, Linet Leevan, Ramandeep Kaur, and William Agha Alinazhad.

How can I contact Pooja Patel?

You can use AeroLeads to view verified contact signals for Pooja Patel at A&W Food Services of Canada Inc., including work email, phone, and LinkedIn data when available.

What schools did Pooja Patel attend?

Pooja Patel holds Information System Business Analysis, Business Analysis, 3.7 / 4 from Northern College Of Applied Arts And Technology.

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