Pavan Poojary Email & Phone Number

Dubai, United Arab Emirates

As a Front Office and Reservation Executive at a 4-star hotel, my main focus is on providing excellent customer service and ensuring the smooth functioning of the hotel's front desk and reservation systems.o I use various tools and systems, including WINHMS-PMS and RezGain-Channel Manager, to manage hotel operations, such as handling guest requests.

Udupi, Karnataka, India

• Previously worked as a Store Manager at Lakme Lever Pvt Ltd, responsible for:
• Managed daily operations and ensured efficient store functioning.
• Maintained and updated records (attendance, inventory, customer data).
• Monitored staff performance, tracked sales, and inventory levels.Handled accounting tasks: cash handling, sales reporting, and expense tracking.
• Managed front office duties, greeted customers, resolved complaints, and ensured high customer satisfaction.
• Oversaw procurement, maintaining adequate inventory and negotiating with vendors.

Udupi, Karnataka, India

• As an intern at Ocean Pearl Hotel, a 4-star property, I worked as a Front Desk Agent and Food and Beverage Assistant. My responsibilities as a Front Desk Agent included greeting guests, checking them in, handling.
• As a Food and Beverage Assistant, I assisted in food preparation and service, took orders, managed reservations, and handled cash transactions.
• Through this internship, I gained valuable skills in customer service, communication, and teamwork, while learning about the hospitality industry in a fast-paced, dynamic work environment.

Bachelor Of Business Administration - Bba, Business Administration And Management, General, Bachelor Of Business Administration - Bba

Aviation And Hospitality Management, Aviation/Airway Management And Operations, Aviation Management