Senior executive with 25 years of experience in managing marketing and service in industry. Strong leader with motivational management style and reputation for building and retaining highly motivated teams and channel management. Skilled at multi-tasking, developing, managing and thereby promoting & retaining internal teams. Crisis Management through various cross functional teams. Area of expertise: Acquisition Process Interface , Usage and Revenue ,Customer Service, Customer care, Service assurance, Quality, Management, Strategy marketing and business planning, Strategic decision making, Team building, Team motivation, Retention, Churn control, Credit Control, Fraud Control, Service camp management etc.