Pooja Saroha Email & Phone Number

• End-to-End Project Management: Launched and managed a Shopify Lifestyle store, overseeing all aspects of the business, including planning, execution, and optimization of sales strategies.
• Data Analysis & Reporting: Utilized Shopify analytics, and sales data to track KPIs, identify trends, and make data-driven decisions to optimize product offerings, pricing strategies, and marketing campaigns, enhancing.
• Program Management: Oversaw all aspects of the business, including product selection, inventory management, pricing strategies, and supply chain coordination, driving business growth and enhancing operational efficiency.
• Process Improvement & Optimization: Implemented process improvements using automation tools and apps on Shopify, resulting in a 40% reduction in order processing time and enhanced customer satisfaction.
• Marketing & Customer Acquisition: Developed and executed comprehensive marketing strategies, including SEO, social media marketing, and email campaigns, which led to a significant increase in website traffic and.
• Risk Management & Compliance: Ensured compliance with e-commerce regulations, managed return and refund processes, and mitigated risks by implementing secure payment gateways and safeguarding customer data.

Mountain View, California, US

• Project Planning and Execution: Directed project planning and implementation, effectively managing timelines, resource allocation, and deliverables to achieve key objectives.
• Data Analysis and Reporting: Created dynamic dashboards and detailed reports using SQL, Looker Studio, and Excel to deliver actionable, data-driven insights to stakeholders.
• Process Optimization: Enhanced operational efficiency by configuring JIRA automations, resulting in a 91% improvement in team productivity and time management.
• Strategic Insight Development: Interpreted complex data sets to provide actionable insights, supporting strategic decision-making processes at the executive level.Tools & Technologies worked with: SQL, AWS Athena.

Mountain View, California, US

• Research Project Coordination: Oversaw the execution of over 100 global research projects by managing participant recruitment, scheduling sessions, and handling post-study feedback to ensure seamless operations and.
• Research Democratization: Provided extensive training, mentoring, and resources to non-research staff, promoting a culture of inclusive research practices while maintaining adherence to best practices and standards.
• Repository Development and Data Sharing: Designed and managed centralized research repositories to facilitate streamlined data access and sharing, enhancing collaboration and decision-making across cross-functional.

San Diego, CA, US

• Client Relationship Management: Managed client communications and project deliverables, ensuring alignment with client needs and deadlines.
• Executive Reporting: Created comprehensive status reports for senior executives, highlighting key project metrics and progress.
• Cross-Functional Collaboration: Collaborated with cross-functional teams to refine recruitment strategies and improve candidate pipeline quality.Tools & Technologies worked with: Ceipal ATS, LinkedIn, Indeed.

San Diego, CA, US

• Quality Assurance and Testing: Executed functional and integration testing of Android chipsets, contributing to product quality improvements.
• Cross-Team Collaboration: Worked closely with developers and project managers to align testing activities with project milestones and objectives.Tools & Technologies worked with: JIRA, QXDM, Python, ADB, GIT, and.

Palo Alto, California, US

• Established functional and technical specifications and standards.
• Analyzed hardware/software issues and verified completed issues.
• Provided technical expertise on computer networks. Tools & Technologies worked with: JIRA, Clear Quest IBM tool, Python, ADB, GIT, and Confluence.

Master'S Degree, Computer Science

Master Of Business Administration - Mba

Bachelor'S Degree, Computer Science