Pooja Shetty Email & Phone Number

Dubai, United Arab Emirates

Assisted in the development and implementation of business strategies to drive growth and improve operations• Prepared detailed business reports, presentations, and proposals for senior management and clients• Facilitated seamless communication between internal teams as well as external partners to ensure alignment on objectives.• Collaborated with cross- functional teams to support project management, ensuring timely and successful project completion• Maintained client relationships by providing exceptional service and addressing inquiries and concerns promptly• Negotiated contracts with vendors securing favorable terms for the company’s benefit.• Utilized CRM software to manage client data, track interactions, and monitor sales pipeline• Regularly interacted with clients and follow up with them and addressing new clients about company services• Follow up with internal teams regarding the order processing

Mangaluru, Karnataka, India

Developed strong relationships with client by ensuring clear communication and timely delivery of results.Responsible for virtual functions related to tax payments, procurement and payment of tax bills for mortgage lenders monitor tax payment status for loans in which the borrower is responsible for paying taxes directly to the taxing jurisdiction.

Bengaluru, Karnataka, India

Conducted research and analysis to develop model-based solutions to complex operational problems.Improved operational efficiency by identifying and implementing process improvements and streamlining workflows.

Bachelor Of Commerce - Bcom, Business/Commerce, General, 76.7%

Puc, Business/Commerce, General, 83.17%

Sslc, 85.76%