Pooja S. Email & Phone Number

Bangalore

• Orchestrated comprehensive administrative and operational support for the Managing Director, ensuring seamless execution of daily tasks and strategic initiatives, resulting in a 10% increase in productivity.
• Cultivated and maintained strong relationships with internal and external stakeholders, including C-suiteexecutives, clients, and vendors, fostering a collaborative and productive environment that led to a 20% increase.
• Spearheaded cost-saving initiatives, resulting in a 15% reduction in annual expenses through strategic vendor contract negotiations and streamlined procurement processes.
• Administered executive and office budgets, ensuring accurate financial tracking and reporting, while adhering to company policies and procedures, resulting in zero audit discrepancies.
• Led high-performing teams, fostering a culture of collaboration, innovation, and continuous improvement, resulting in a 10% increase in employee engagement and a 5% increase in team productivity.
• Managed the planning and execution of company events, ensuring positive employee experiences.

Mumbai, Maharashtra, India

• Optimized complex calendars for multiple executives, ensuring efficient time management and seamless scheduling of meetings, appointments, and travel arrangements.
• Delivered exceptional client service, exceeding expectations by anticipating needs, proactively resolving issues, and maintaining a high level of professionalism and confidentiality.
• Maintained and updated internal management software, ensuring 99% data accuracy and comprehensive tracking, contributing to improved decision-making and operational efficiency.
• Updated critical documents, including code sheets, credit limit sheets, and claims checklists, ensuring 100% compliance and timely client updates, mitigating risk and enhancing client satisfaction.
• Executed general administrative duties, including drafting memos, screening calls, and managing correspondence, with a focus on accuracy, efficiency, and professionalism.
• Updated claims data per IRDA regulations, ensuring accurate tracking and timely client communication, resulting in a 10% reduction in claim processing time and improved customer satisfaction.

Mumbai, Maharashtra, India

• Successfully sourced and screened 100+ candidates, scheduling interviews and negotiating offers for new hires, resulting in a 25% reduction in time-to-fill and a significant improvement in the quality of hires.
• Coordinated 50+ meetings and conference calls, arranging logistics, meeting space, communication, and catering, ensuring 100% on-time execution and seamless participant experiences.
• Assisted in managing internal department programs, mentoring for change, and job boards, along with other assigned duties, demonstrating adaptability and a willingness to go above and beyond.
• Managed and scheduled 50+ appointments, including staff and departmental meetings, all-hands, off-sites, culture events, luncheons, social events, and team building activities, fostering a positive work environment.
• Arranged travel for client meetings and conducted CIBIL and IRDA checks for all selected candidates, ensuring compliance and minimizing risk.

Mumbai, Maharashtra, India

• Successfully sourced and placed 15+ candidates for various job positions through different mediums and portals, exceeding placement targets by 10
• Scheduled interviews and assisted in the final selection process, ensuring a smooth and efficient hiring process.
• Accounts management and administrative work with attention to detail.

Mumbai, Maharashtra, India

Managed complex calendars and travel arrangements for business heads and executives, ensuring seamless coordination and optimal time utilization. Expanded high-value customer relationships in the NBFC sector by 20%, contributing to signicant revenue growth and market expansion. Monitored and maintained market mapping for each client, created customer IDs.

India

Successfully sourced and placed 100+ candidates seeking career growth, coordinating interviews and travel arrangements, resulting in a 95% offer acceptance rate. Partnered with senior management to implement organizational and people-focused initiatives, achieving a 10% increase in employee satisfaction and a 5% reduction in turnover. Scheduled meetings.

Mumbai

Met weekly deadlines, contributed to lead generation and customer acquisition, and executed marketing campaigns, resulting in a 10% increase in website trac and a 5% increase in leads. Received appreciation for consumer satisfaction surveys and related reports, demonstrating a commitment to customer-centricity and continuous improvement.

Mumbai

Executed marketing campaigns and received appreciation for customer satisfaction surveys, showcasing a strong work ethic and dedication to achieving results.

Integrated Bba + Mba

Business/Commerce, General

Upto Class X