Pooja Thaker
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Pooja Thaker Email & Phone Number

Senior Performance Lead Networks at nbn® Australia
Location: Greater Melbourne Area, Australia, Australia 7 work roles 4 schools
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Current company
Role
Senior Performance Lead Networks
Location
Greater Melbourne Area, Australia, Australia

Who is Pooja Thaker? Overview

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Quick answer

Pooja Thaker is listed as Senior Performance Lead Networks at nbn® Australia, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Pooja Thaker.

Pooja Thaker previously worked as Project Manager/Partner Delivery Specialist at Nbn™ Australia and Project Manager at Telstrainfraco. Pooja Thaker holds Higher Diploma In Software Engineering, Information Technology from Aptech Global Learning Solutions.

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nbn® Australia

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Profile bio

About Pooja Thaker

Highly committed professional who thrives on executing opportunities for continuous operational excellence. I have a proven track record of effective performance reporting, contract management, supplier management and project management for large scale productivity improvement initiatives, resource optimisation and leading complex governance forums across multiple facets of business.With a true grit and belief that everything is doable unless proven otherwise, I am an effective problem solver with the ability to deliver consistent performance in a fast paced evolving business environment. A natural leader with the ability to convey insights in a meaningful way to senior stakeholders and team members. Known for delivering tangible results with passion and determination.

Current workplace

Pooja Thaker's current company

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nbn® Australia
Nbn® Australia
Senior Performance Lead Networks
Melbourne, VIC, AU
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7 roles

Pooja Thaker work experience

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Senior Performance Lead Networks

Current

Australia

Feb 2024 - Present

Project Manager/Partner Delivery Specialist

Oct 2021 - Feb 2024

Project Manager

Strategy and Business Planning InfraCo Operations:-The Operate + Maintain function is related to asset maintenance and quality assurance of InfraCo’ s total asset base of over 12,000 network sites with a book value of $2.1b. Responsible for managing & tracking health of variety of initiatives/projects within world class operations program resulting in.

Dec 2020 - Oct 2021

Project Manager

Melbourne, Australia

National NBN Rollout program:-Telstra InfraCo. NBN delivery team supported one of Australia’s largest infrastructure projects connecting 3.3M Australian homes and business premises with fast broadband services. Managing performance of three of seven Delivery Partners (DPs) responsible for the roll out of national nbn infrastructure – the project connecting.

Aug 2016 - Dec 2020

Process Improvement Specialist

Melbourne, Australia

Procurement, Supply Chain & Property Management (Internal Telecomm Services (ITS):-Team responsible for managing multimillion-dollar asset base and provisioning of telecommunication products and services for over 35,000 employees and business centers throughout Australia. Responsible for catering Telecommunication products and services for Telstra.

Jul 2014 - Aug 2016

Complaints Resolution Co-Ordinator / Case Manager

Melbourne, Australia

  • Responsible for investigation and resolution of customer complaints on complex billing, service delivery and customer experience issues.
  • Conduct in-depth root cause analysis of over 600 complex complaints received from Telecommunications Industry Ombudsman (TIO) per year and provide detailed resolution to avoid repeat occurrences.
  • Provide resolution for complex Level 3 complaints, negotiating settlements and managing expectations of stakeholders including the CEO Office.
Dec 2008 - Dec 2013
4 education records

Pooja Thaker education

Higher Diploma In Software Engineering, Information Technology

Aptech Global Learning Solutions

Agile Project Management

Telstra

Lean Practioner

Telstra
FAQ

Frequently asked questions about Pooja Thaker

Quick answers generated from the profile data available on this page.

What company does Pooja Thaker work for?

Pooja Thaker works for nbn® Australia.

What is Pooja Thaker's role at nbn® Australia?

Pooja Thaker is listed as Senior Performance Lead Networks at nbn® Australia.

Where is Pooja Thaker based?

Pooja Thaker is based in Greater Melbourne Area, Australia, Australia while working with nbn® Australia.

What companies has Pooja Thaker worked for?

Pooja Thaker has worked for Nbn® Australia, Nbn™ Australia, Telstrainfraco, and Telstra.

How can I contact Pooja Thaker?

You can use AeroLeads to view verified contact signals for Pooja Thaker at nbn® Australia, including work email, phone, and LinkedIn data when available.

What schools did Pooja Thaker attend?

Pooja Thaker holds Higher Diploma In Software Engineering, Information Technology from Aptech Global Learning Solutions.

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