Pooja Tripathi Email & Phone Number
@invoca.com
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Who is Pooja Tripathi? Overview
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Pooja Tripathi is listed as Customer Success at ElevenLabs, a with 423 employees, based in Mountain View, California, United States. AeroLeads shows a work email signal at invoca.com and a matched LinkedIn profile for Pooja Tripathi.
Pooja Tripathi previously worked as Customer Success at Resemble Ai and Customer Success Team Lead at Mparticle. Pooja Tripathi holds Management Certificate, Artificial Intelligence For Business Strategy from Mit Sloan School Of Management.
Email format at ElevenLabs
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AeroLeads found 1 current-domain work email signal for Pooja Tripathi. Compare company email patterns before reaching out.
About Pooja Tripathi
I am a seasoned marketing & SaaS professional and a two-time Marketing Magazine award winner. I use my 15+ years of marketing & technology experience to help brands optimize their investments to drive impactful and measurable results through technological innovation.As a data-obsessed technophile with a love of language and communication, I can help increase ROI through award-winning messaging while simultaneously helping you innovate against product and service gaps in order to increase retention and improve CLTV.Experienced in helping high-growth SaaS companies scale and grow their CS teams by designing new processes, implementing playbooks and automating administrative tasks.
Listed skills include Leadership, Multivariate Testing, Social Media, Kpi Dashboards, and 46 others.
Pooja Tripathi's current company
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Pooja Tripathi work experience
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Customer Success
Current
Customer Success Team Lead
Enterprise Customer Success Manager
Senior Customer Success Manager
Sr. Enterprise Customer Success Manager
• Implemented award-winning AI-powered speech analytics for offline conversion integration into client technology stacks.• Managed a rotating portfolio of B2B & B2C clients to optimize MROI across various digital tactics.• Led executive business reviews & launched a proprietary Value Drivers framework. • Project managed gated product alpha and beta testing rounds for select clients. • Managed cross-functional teams to design and execute standard and custom integrations.• Facilitated product adoption and renewals/upsells.
Sr. Digital Marketer
• Optimized digital marketing spend by shifting KPIs futher down the funnel from clicks/form fills to online quotes and offline policy conversions.• Wrote and optimized content for SEO and SEM splash pages, print ads and multicultural campaigns.• Redefined marketing qualified leads by incorporating AI-powered real-time lead scoring using customer lifetime value and actuarial data.• Launched the first ever multicultural digital campaign for Allstate, "Speak Human to Me", which won multiple awards.
Marketing Coordinator
• Researched, developed and executed Allstate’s go-to-market strategy for the previously untapped newcomer (new immigrant) demographic in Canada.• Partnered with Environics Analytics to develop Diversity Personas for segmentation and market analysis. • Led multiple business units to establish pricing, feasibility and launch criteria for the newcomer campaign. • Wrote and optimized copy for the newcomer campaign landing pages in both English and French.
Emergency Claims Coordinator
• Provided bilingual customer service for inbound claim calls.• Facilitated emergency assistance for auto and property claims.• Arranged contractor assistance, towing services, rental vehicles and alternative living arrangements.• Trained new employees and junior co-workers on role requirements and system knowledge.
Editorial Production Manager
• Managed schedules of over 100 new and reprint titles and enforced deadlines for authors, editors, designers, and printers to ensure books were completed and shipped in a timely manner• Balanced project and department budgets for editorial, design, marketing, and print costs with production quantities to ensure profit margins stayed within approved limits• Streamlined and reduced production costs by 10-15% per season by introducing bulk printing and shipping discounts by season with suppliers in Canada, China and Singapore• Programmed eBooks and prepared metadata for vendors including Apple, Kobo and Amazon• Introduced, designed and implemented parallel workflows for print and digital contentproduction, reducing total eBook production costs by over 90% and turnaround time by 6-8 weeks
Pooja Tripathi education
Management Certificate, Artificial Intelligence For Business Strategy
Master Of Business Administration (Mba)
Bachelor Of Arts (Ba), English Language And Literature
Frequently asked questions about Pooja Tripathi
Quick answers generated from the profile data available on this page.
What company does Pooja Tripathi work for?
Pooja Tripathi works for ElevenLabs.
What is Pooja Tripathi's role at ElevenLabs?
Pooja Tripathi is listed as Customer Success at ElevenLabs.
What is Pooja Tripathi's email address?
AeroLeads has found 1 work email signal at @invoca.com for Pooja Tripathi at ElevenLabs.
Where is Pooja Tripathi based?
Pooja Tripathi is based in Mountain View, California, United States while working with ElevenLabs.
What companies has Pooja Tripathi worked for?
Pooja Tripathi has worked for Elevenlabs, Resemble Ai, Mparticle, Nitro, Inc., and Hootsuite.
How can I contact Pooja Tripathi?
You can use AeroLeads to view verified contact signals for Pooja Tripathi at ElevenLabs, including work email, phone, and LinkedIn data when available.
What schools did Pooja Tripathi attend?
Pooja Tripathi holds Management Certificate, Artificial Intelligence For Business Strategy from Mit Sloan School Of Management.
What skills is Pooja Tripathi known for?
Pooja Tripathi is listed with skills including Leadership, Multivariate Testing, Social Media, Kpi Dashboards, Software As A Service, Data Analysis, Market Research, and Business Analysis.
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