Richard Poole Email & Phone Number

Raleigh, North Carolina, United States

Raleigh, North Carolina, United States

Raleigh, North Carolina, United States

Raleigh, North Carolina, United States

Provide event attendees an unmatched customer service experience while attending a private or public function at one of the most unique and recognized art museums in the country.Responsible for managing small private events when a the Director of Special Events is not present. Tasked with thoroughly evaluating all event logistics to avoid shortfalls in production and customer satisfaction.Provide informal and on-the-job training for new staff members in an effort to make them as successful as possible in a new environment.Between October 2012 and January 2013, acted as exhibition cafe manager for the North Carolina Museum of Art. While focusing on the daily operations of the cafe, other duties included submitting daily financial reports to human resources and tracking inventory in collaboration with two operating kitchens.

Raleigh, Nc

Assisted in the direction and operation of the Department of University Recreation, serving a student and membership body exceeding 42,000. Provided leadership and oversight of the student teams operating Carmichael Gym, Recreation Center, outdoor facilities, membership services, and student development.Recruit, hire, train, evaluate and supervise a facility management staff of 120 student employees including Facility Managers, Facility Monitors, Membership Service Representatives, and Student Directors.Responsible for maintaining a reconciled facility operations budget exceeding 1,400,000 dollars.Developed and upheld security and risk management policies for recreation facilities, services, and programs in spaces exceeding 450,000 square feet. Provided customer service initiatives and training to our student team that translated into superior customer service to every one of our one million visitors each year.Collaborated with student led committees to establish priorities and goals for each upcoming semester and/or special event.

Coordinated site visits with over 300 property owners for the purpose of geolocating permitted septic facilities and fields using GPS units and GIS data.Assisted with the evaluation of Single-Family Residence spray irrigation facilities in the Jordan and Falls Lake watersheds.Assisted the Division Hydrogeologist with water quality sampling in Durham’s Duke Forest.

Raleigh, Nc

Ba, Geology

Education record