I am a Director of Operations with over 25 years of experience in business management, digital marketing, and operational leadership. I have a degree in Business, Management, Marketing, and Related Support Services from Forsyth Tech. Over the years I have developed and strengthened my negotiation,risk management, team leadership, customer success, and crisis management skills.As the founder and manager of Rocket Home Works, I successfully transitioned a local home improvement/handyman business into a national brand, growing it from local projects to contracts across 31 states. I developed and managed a custom-built website, showcasing my proficiency in HTML coding and SEO, and amassing 11K+ social media followers and 100+ five-star Google reviews. I also innovatively managed business logistics, traveling 16,000 miles in four months to fulfill national contracts.Previously, I managed high-profile restaurant locations, overseeing their successful launch, adaptation, and growth. I implemented and supervised comprehensive health safety measures and a to-go service system, maintaining operational excellence and customer service. I also excelled in fast-paced multitasking, quick problem-solving, and financial management, contributing to an annual revenue of $10.4 million in one of my roles.Recently, I have faced a personal challenge that has reshaped my professional journey. As a recent below the knee amputee, I am now focusing my career on opportunities that allow me to work remotely. I am adaptable, tech-savvy, and available 24/7, ready to contribute my diverse skills and experiences in a new, dynamic environment.
