Poonam Arora Email and Phone Number
Poonam Arora work email
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Poonam Arora personal email
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Outcome oriented innovative leader with 18+ years of experience in delivering outstanding customer centric solutions in Banking, Financial services and supply chain industries.Proven track record in leading enterprise-wide transformation, building and developing high-performing teams, launching new product and orchestrating go-to-market strategies. Strong business acumen and technology skills with expertise in ideation, incubation and implementation of big, bold solutions to complex and messy problems. Avid technology enthusiast and disruptor in enabling innovation and driving business efficiencies through Robotics automation, Analytics, Machine learning, AI and cloud technologies.Subject matter expert in Advice, Financial Wellness, holistic financial planning, Sustainable investing, Retirement advice, wealth management, robo-advice and retirement income planning.Expertise in product design and lifecycle management, product development and product management with a focus on constantly generating customer outcome and business value and maximizing the ROI.
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Director, Hybrid Advice Strategy And ExecutionTiaa Apr 2024 - PresentNew York, Ny, Us
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Director, Experience Product Management And StrategyTiaa Mar 2021 - Mar 2024New York, Ny, UsSpearheaded Mobile channel strategy, Customer segmentation strategy, Omni-channel client experience strategy. - Strategic vision, competitive landscape assessment, market trends, customer research, data-driven decisioning, co-creation and partner-alignment in driving best-in-class strategy and execution roadmaps
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Sr. Product Manager - Wealth Advice, Financial Planning And Digital InnovationsTiaa Mar 2016 - Mar 2021New York, Ny, Us• Led high performing team of product owners and managed full lifecycle of Wealth, Advice & financial wellness experiences in delivering customer centric solutions through scaled agile delivery.• Product strategy, vision, OKRs, roadmap, backlog, KPIs, go-to-market strategy • Data driven digital transformation through Robotics, AI, Machine learning, Advance analytics • Launch of TIAA’s 1st Robo Advisory offering with socially responsible investing choices.• Digital B2C/ B2B2C products and experiences to constantly deliver value and enabling customers to successfully realize their financial goals- Holistic financial planning, wealth advice, asset management & investment advice, retirement income planning, financial guidance and Financial wellness solutions.
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Product Manager - Digital Advice And Financial PlanningTiaa Jun 2013 - Mar 2016New York, Ny, Us- Spearheaded digital transformation strategy and multi-year execution roadmap for retirement, wealth advice and financial wellness experiences, impacting outcomes of millions of participants. - Backlog management, prioritization, go-to-market strategy and cross-functional collaboration in scaled agile product development and launch. - Collaboration with Design/CX in personas development, journey mapping and co-creation.- Partnered with Engineering in establishing architectural vision, solution context & integration strategies(Data, API) with a focus on business value and long term strategic outcome.- 3rd party vendor assessment and alignment for customer-centric solutions and outcomes- AI /Analytics and Gamification driven product innovation.
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Global Payments Product Manager /Consultant (Oracle Flexcube)Wells Fargo Jan 2013 - Jun 2013San Francisco, California, Us- Spearheaded the launch of global credit cards and crossborder payments solution (SWIFT, ACH, wire, Foreign exchange )- Led a high performing team in designing and developing a multi currency International payments solution on Oracle FlexCube- Identified opportunities to streamline processes to optimize omnichannel payment settlement experience- Defined KPIs, success measures and go-to-market strategies. -
Digital Product ConsultantBank Of America Jun 2012 - Dec 2012Charlotte, Nc, Us- Improved customer engagement through reimagined homepage experience with better navigation, findability and seamless call-center connectivity and account aggregation solutions through innovative tech forward solutions. - Led high performing cross-functional team in orchestrating the future-state journeys for Retail, Small Business, Private, Platinum and Wealth Management customer segments.- Market research and competitive landscape analysis to drive product strategy and execution.- Strategic vision, roadmap and backlog management. Owning product development lifecycle from inception to implementation. -
Sr. Product Manager, Strategic InitiativesAmerican Tire Distributors Apr 2011 - May 2012Huntersville, Nc, Us- Established strategic vision and multi-year execution roadmap to scale and streamline the business which inorganically grew through mergers & acquisitions. - Spearheaded the launch of 1st E2E Mobile delivery experience, transforming the entire order management client journey and driving significant customer and business outcomes.- Strategic vision and roadmap for transforming marketing outreach and campaign management with Oracle Trade Management solutions.- Led a high performing team of product owners in design and launch of B2B Digital dealers network.- Go-to-market and launch strategy for piloting new digital B2B Dealer platform to a network of 60,000 dealers -
Digital Transformation Strategy ConsultingLowe'S Companies, Inc. Aug 2010 - Apr 2011Mooresville, Nc, UsStrategy & multi-year roadmap for Lowe’s Order management process & system transformation through ERP solutions. -
Erp Strategy And Transformation LeadWells Fargo Aug 2008 - Aug 2010San Francisco, California, UsOrchestrated the multi-year roadmap and led a large team to deliver on time-sensitive financial recordkeeping integration of over 80 legacy applications and 2000 data sources leveraging Oracle ERP technologies as part of Wachovia & Wells Fargo merger.
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Erp Strategy ConsultantInfosys Consulting May 2005 - Aug 2008Bangalore, InEmerson Global Restructuring- Led a global team of 20+ associates in transforming Emerson’s supply chain systems across 7 countries leveraging Oracle ERP tech suite.
Poonam Arora Skills
Poonam Arora Education Details
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Duke UniversityMachine Learning -
Symbiosis International UniversityStrategy And Finance
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Birla Institute Of Technology, MesraComputer Science
Frequently Asked Questions about Poonam Arora
What company does Poonam Arora work for?
Poonam Arora works for Tiaa
What is Poonam Arora's role at the current company?
Poonam Arora's current role is Product Strategy | Product Management | Digital Transformation | FinTech.
What is Poonam Arora's email address?
Poonam Arora's email address is po****@****ail.com
What schools did Poonam Arora attend?
Poonam Arora attended Duke University, Symbiosis International University, Birla Institute Of Technology, Mesra.
What skills is Poonam Arora known for?
Poonam Arora has skills like Requirements Analysis, Business Analysis, Business Process, Integration, Oracle E Business Suite, Oracle Applications, Supply Chain Management, Sdlc, Erp, Order Management, Vendor Management, Oracle.
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