I am confident with a bubbly personality, strong sales experience and strength in developing customer relationships. I have learnt in theory the importance of delivering excellent customer service as well as leaving customers with a professional and well established impression of the firm. With the experience and knowledge I have learnt over the last few years, I believe I would be an excellent asset to your firm and would be able to provide the very best customer service to all customers. I understand that teamwork is a vital part of success within a good business, as well as being able to work independently. I am organized and punctual, and am a fast learner
Climate Insulation
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Administration ManagerClimate Insulation Oct 2012 - Present- Oversee a department of more than 9 staff who work as Installers however they would be overseen by the Manager of the Department.- I am required to ensure that the administration department runs in a professional & efficient manner to agreed timeframes.- Ensuring the Administration side and all of the team are processing requests accurately and to deadlines.- To act as Line Manager to direct reports in all HR matters including: conducting appraisals, assessing training needs… Show more - Oversee a department of more than 9 staff who work as Installers however they would be overseen by the Manager of the Department.- I am required to ensure that the administration department runs in a professional & efficient manner to agreed timeframes.- Ensuring the Administration side and all of the team are processing requests accurately and to deadlines.- To act as Line Manager to direct reports in all HR matters including: conducting appraisals, assessing training needs, providing training support, undertaking regular one to ones with direct reports.- Good telephone manner, organisational skills and attention to detail I have which is required also good working knowledge of Microsoft applications.- Manager the office- Invoices / Faxing / Take Incoming and make outgoing calls to clients- Producing a daily Submission sheet of all the weeks log in- Dealing with a daily basis of logs completed by the installers- Emailing connecting companies we work alongside with completed work – Paperwork – Send out appointment letters, Contracts, Submissions – maintaining staff contracts and paper work- responsible for internal policy and procedure maintenance and development, and strategic budget development- Recruitment – Advertising Vacancies, Short List, Arranging Interviews and Interviewing people- Payroll – Support the manager by doing the pay roll for employees Show less
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Administration ManagerClimate Insulation Sep 2012 - Present- Oversee a department of more than 9 staff who work as Installers however they would be overseen by the Manager of the Department.- I am required to ensure that the administration department runs in a professional & efficient manner to agreed timeframes.- Ensuring the Administration side and all of the team are processing requests accurately and to deadlines.- To act as Line Manager to direct reports in all HR matters including: conducting appraisals, assessing training needs… Show more - Oversee a department of more than 9 staff who work as Installers however they would be overseen by the Manager of the Department.- I am required to ensure that the administration department runs in a professional & efficient manner to agreed timeframes.- Ensuring the Administration side and all of the team are processing requests accurately and to deadlines.- To act as Line Manager to direct reports in all HR matters including: conducting appraisals, assessing training needs, providing training support, undertaking regular one to ones with direct reports.- Good telephone manner, organisational skills and attention to detail I have which is required also good working knowledge of Microsoft applications.- Manager the office- Invoices / Faxing / Take Incoming and make outgoing calls to clients- Producing a daily Submission sheet of all the weeks log in- Dealing with a daily basis of logs completed by the installers- Emailing connecting companies we work alongside with completed work – Paperwork – Send out appointment letters, Contracts, Submissions – maintaining staff contracts and paper work- responsible for internal policy and procedure maintenance and development, and strategic budget development- Recruitment – Advertising Vacancies, Short List, Arranging Interviews and Interviewing people- Payroll – Support the manager by doing the pay roll for employees Show less
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Front Of House ReceptionistBritannia Hotels Ltd Apr 2012 - Aug 2012Assist with Customer Service Inquiries- Clerical Duties- Routing Phone Calls to Correct Phone Lines- Operating the Paging System- Data entry, greeting patients - Customer Direct Dial - take reservations for accommodation or meals- Money transactions - reconciliation of all monies. Reconciliation of all business (breakfast, newspapers, teas, telephone calls and late evening beverages)- To file registration cards in the correct manner- To accompany arriving… Show more Assist with Customer Service Inquiries- Clerical Duties- Routing Phone Calls to Correct Phone Lines- Operating the Paging System- Data entry, greeting patients - Customer Direct Dial - take reservations for accommodation or meals- Money transactions - reconciliation of all monies. Reconciliation of all business (breakfast, newspapers, teas, telephone calls and late evening beverages)- To file registration cards in the correct manner- To accompany arriving guests to their room with a brief description of the Hotel facilities Show less -
Junior AssistantAshwani Accountancy Jan 2000 - Sep 2007• Data inputting, liaison with clients, general office duties this developed my skills in dealing with business customers, primarily over the telephone and in working accurately under pressure, general reception work, meeting and greeting clients, ensure telephones are answered and keeping a diaries up to data giving one-one support , filing, faxing and book keeping.
Poonam Bhardwaj Skills
Poonam Bhardwaj Education Details
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AgeCertificates -
Barking CollegeDd -
Sarah Bonnell School7 Gcse
Frequently Asked Questions about Poonam Bhardwaj
What company does Poonam Bhardwaj work for?
Poonam Bhardwaj works for Climate Insulation
What is Poonam Bhardwaj's role at the current company?
Poonam Bhardwaj's current role is Administration manager at Climate Insulation.
What schools did Poonam Bhardwaj attend?
Poonam Bhardwaj attended Age, Barking College, Sarah Bonnell School.
What are some of Poonam Bhardwaj's interests?
Poonam Bhardwaj has interest in Social Services, Children, Civil Rights And Social Action, Environment, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Health.
What skills is Poonam Bhardwaj known for?
Poonam Bhardwaj has skills like Customer Service, Event Management, Human Resources, Budgets, Teamwork, Management, Youth Organizations, Event Planning, Marketing Communications, Online Marketing, Microsoft Office, Events Organisation.
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Poonam Bhardwaj
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