Poonam Devi Email & Phone Number

England, United Kingdom

Birmingham, United Kingdom

-Vitality Medical Spa. (Vitality Partnership)Here at the vitality medical spa I perform laser hair removal and beauty treatments. As my main role is an administrator I work at this site to cover shifts for my fellow colleagues. My main duties covered are to manage bookings and to keep the clinic running smoothly. I also take part in conducting bank reconciliations and expenses and manage the marketing with business development needs, and ensure that the process and procedures are operating efficiently.-Laurie Pike Health Centre.(Vitality Partnership) Here I assist with the minor surgery clinics, this has given me a great opportunity to expand my knowledge of the human anatomy. I am currently being trained at the same time and I can now preform minor procedures with supervision. My Main duties are to prepare patients for the procedure, have the correct equipment out for the procedure to take place and to draw up local anesthetics and to ensure the treatment room is kept clean at all times after every treatment as part of the infection control.-Enki Medical Practice.(Vitality Partnership) I take a big role in the specialist services department. My main responsibility is to take on new referrals from gps across birmingham and Sandwell, making sure we have all the details required and entering all patients on to the system, along with this I manage the first appointments and follow ups also sending out letters when patients have been discharged or have not attending for their treatment and any other further treatment the patient has been advised of. For example further referring patients to the hospital, sending out full details of consultations and medication. All calls for referrals, bookings and queries come to this department which I therefore handle.

Birmingham, United Kingdom

- Assisting with minor surgery procedures.- Managing patients' queries and scheduling appointments.- Dealing with prescription queries and blood tests.- Stock management in medical equipment.- Interpreting medical advice for the Indian ethical community.- I had to make sure things ran smoothly in the office making sure that all staff felt comfortable by having a one to one on a monthly basis.- Dealing with main desk at all times.

- Liaise with clients to assist the managing director, using personal initiative to establish priorities, ascertain business that requires personal and immediate attention.- Provide an efficient confidential Secretarial and Administration service To the Managing Director.- Engage in ad-hoc tasks that will help the MD maximise his productivity. Which included research and information gathering for key projects and liaising with internal and external stakeholders.- Taking accountability for overseeing the smooth running of the office and company property.- Develop, prepare and maintain confidential business letters, memos, reports, records and follow up on outstanding subjects.