Highlights of my role as an AVP – Operations & Technology:-Deliver successful quantifiable projects across products, services, and partnerships on time, on quality, budget, and with high partner satisfaction. -Direct end-to-end conceptualization and delivery of end-to-end transformation roadmaps for clients encompassing formulation and deployment of digital assets solutions.-Resolve the critical problems arising across the test cycles and continuously improve the deliverables' quality.-Deliver key applications: POSP Application, Employee Benefits Platform, Sales and Operations CRM, B2C E-Commerce Platform, and Well Platform

Highlights of my role as Head Operations and Technology:-Initiated the purchase of SAAS-based products and installation throughout the large customer base. -Recognised high-level business and technology integration processes with the support of the technology-driven in-house team. -Resolved resource and expectation conflicts among stakeholders while serving as an escalation point as needed.