Assisted in the project “Study of strategic levers in the banking industry”• Researched several private and public banks for their physical and online branding, customer service and banking procedures and outlined results in a report to project management• Developed strategy for potential clients in the banking sector to use social media to raise their revenues by increasing their online presence• Evaluated large amounts of data in Excel and outlined relevant information in… Show more Assisted in the project “Study of strategic levers in the banking industry”• Researched several private and public banks for their physical and online branding, customer service and banking procedures and outlined results in a report to project management• Developed strategy for potential clients in the banking sector to use social media to raise their revenues by increasing their online presence• Evaluated large amounts of data in Excel and outlined relevant information in decision-making by preparing presentations /reports for senior management Show less

Assisted in the project “Understanding consumer behaviour on retail banking products” as part of First Rand Bank’s project to introduce the next generation of ATM cards• Supported research to understand consumer behaviour on retail banking products, especially the use of debit cards in India• Conducted surveys on college students from various areas to determine preferences and ideas related to the introduction of debit cards and card services for students• Prepared research findings… Show more Assisted in the project “Understanding consumer behaviour on retail banking products” as part of First Rand Bank’s project to introduce the next generation of ATM cards• Supported research to understand consumer behaviour on retail banking products, especially the use of debit cards in India• Conducted surveys on college students from various areas to determine preferences and ideas related to the introduction of debit cards and card services for students• Prepared research findings in reports for project manager Show less