Poonam Grover Email & Phone Number

New Delhi Area, India

- Interlines, Pricing & Market Research- Identify the interline opportunities to maximize network revenue- To negotiate commercially viable interline agreements with airline partners- Market Research & Analyze information/ data - To study competition policies for rating, transit time, connections, capacity, hubs ex-India for up-gradation of products/ services- To estimate the demand of product and services offered by the company and its competitors- Preparing product wise remittance rates/ published rates to ensure - Maximized profits for the company- Market share and customer satisfaction- To monitor competition and following market dynamics for a better market share• Sales, Marketing & Customer Services- Seize new business opportunities by regular sales calls to develop & maintain commercial relationships with the MNCs & IATA Agents- Maintain effective relationships with all key customers to increase sales volume; develop customer focus & provide customized solutions on the basis of needs of the customer. - Maintain effective relationships with all key customers- Develop customer focus & provide customised solutions on the basis of needs of customer- To develop & maintain commercial relationships with the designated global forwarders, shippers, & IATA Agents- Led a team of 10 sales representatives achieving sales targets consistently

New Delhi Area, India

This position is responsible for developing firm Marketing Strategy in detail with the help of subordinates from various departments including Sales & Product Development Department. The role also has a strong focus on Marketing and Promotional strength by consistent focus on activities that will enhance sales and profitability• Market Research Market Research & Analyze information/ data  To identify potential markets To study competition policies for rating, transit time, connections, capacity, hubs ex-India for up-gradation of products/ services To estimate the demand of product and services offered by the company and its competitors Preparing product wise remittance rates/ published rates to ensure  Maximized profits for the company Market share and customer satisfaction To monitor market trends in collaboration with sales, product development & other departments to modify product & services as per market requirements of the customers • Sales, Marketing & Customer Services To prepare SWOT Analysis of products To attract potential customers, ensure the development and implementation of Marketing Strategies like advertisements/ promotional materials for the product development and branding with the help of Advertising & Promotional Department To estimate the demand in the market for a product and set targets accordingly Maintain effective relationships with all key customers; develop customer focus at all levels of the Cargo organization. • Liaison Liaison with Principals for product positioning & development as per market conditions Liaison with Airline Partners/ customers and to ensure that the needs of the Airline Principals are addressed professionally, in line with the market conditions Liaison with Interline Partners for SPA Rates Ex-India to Gateway for product modification and improvement• Business Development  Preparing presentations for GSSA bids for new products

Delhi

This position is responsible for providing Marketing and Promotional strength by consistent focus on activities. The role also has a strong focus on market analysis to formulate branding.• Market Research Market Research & Analyze information/ data – To study competition policies for rating, transit time, connections, capacity, hubs ex-India for up-gradation of products/ services Preparing product wise remittance rates/ published rates ensuring margins for the company• Sales, Marketing & Customer Services To ensure maximization of available capacity at a better yield To develop & maintain commercial relationships with the designated global forwarders & IATA Agents Planning & Implementation of different marketing schemes & policies, for enhancement of sales & yields Providing customised solutions on the basis of needs of customer- Coordinated timely delivery of cargo ensuring compliance with all regulatory requirements- Managed customer inquiries and resolved issues promptly maintaining high level of customer satisfaction• Liaison Liaison with Principals for ad hoc approvals as per market conditions Liaison with Airline Partners/ customers and to ensure that the needs of the Airline Principals are addressed professionally, in line with the market conditions Liaison with Interline Partners for SPA Rates Ex-India to Gateway. Applying ad hoc requests as per market conditions• Business Development  Preparing presentations for GSSA bids for new products• Administrative Support  Preparation & Analysis of MIS Reports

Delhi

• Coordination with Head Office & other branches in USA • Quality Check of Offset Printing Proof• Setting targets for the team leaders involved in various departments like Data Entry/ Art Work & Proofing