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• Improving Customer experience by creating a new website • Identify new business opportunities• Develop new relationships in an effort to grow business • Create a sales pipelineAchievements: Formulated long term BD plans, Increased revenue, Implemented new website, Increased website visitors

I worked with this boutique Leadership Search and consulting firm and actively contributed to various projects.Primary Role: Successfully designed and implemented HR Systems & Processes for a reputed NGO in the Mental Health Sector. Provided strategic advice in the areas of Organization Re-design & communication, Job Description, Competency Mapping, Design of Performance Management System- mapping, evaluation, feedbackSecondary Role: Business Development & Executive… Show more I worked with this boutique Leadership Search and consulting firm and actively contributed to various projects.Primary Role: Successfully designed and implemented HR Systems & Processes for a reputed NGO in the Mental Health Sector. Provided strategic advice in the areas of Organization Re-design & communication, Job Description, Competency Mapping, Design of Performance Management System- mapping, evaluation, feedbackSecondary Role: Business Development & Executive SearchIdentifying Prospects | Establishing Connection with decision makers | Presenting Companies Services | Assessing customer needs |Preparing Business Proposals | Bringing to closureI played a key role in signing up two business deals- With an international family run manufacturing company and a Textile Conglomerate in the areas of Training and Search Assignments.I also contributed to the Executive search team by identifying candidates for a large MNC in the Manufacturing Sector.Achievements: Independently completed critical assignments, Increased revenue by acquiring new customer sign-ups. Show less

This is boutique consulting firm and I worked as an Associate Consultant handling end to end HR consulting assignments for MSME’s, FMB’s and Large Organizations. During this time I have worked independently and as team in delivering Long & Short term HR assignments for organization in the Manufacturing, Power, Automotive Design, Real estate and Jewellery industry. Primary Role: HR Consulting:Specialization includes facilitating Organization Re-design, JD Writing, Competency Mapping… Show more This is boutique consulting firm and I worked as an Associate Consultant handling end to end HR consulting assignments for MSME’s, FMB’s and Large Organizations. During this time I have worked independently and as team in delivering Long & Short term HR assignments for organization in the Manufacturing, Power, Automotive Design, Real estate and Jewellery industry. Primary Role: HR Consulting:Specialization includes facilitating Organization Re-design, JD Writing, Competency Mapping, Goal Communication, Performance Management System- mapping, evaluation, feedback, Design and Communication of Reward structures, Compensation Benchmarking, Manpower Planning, Skill Training, Recruitment, AC &DC Design and Delivery Support, Policy Development and Deployment.Secondary Role: Business Development 1. Preparation of Marketing Collaterals2. Identifying Prospects3. Establishing Connection with decision makers4. Presenting Companies Services5. Assessing customer needs6. Preparing Business Proposals7. Conversion to BusinessMiscellaneous: Providing Support and Coaching to Recruitment and Delivery team by communicating Client requirements and ensuring delivery happens within stipulated timelines.Achievements: Independently managed critical projects, chaired meetings with stakeholders, Represented company to prospective clients, acquired new business. Show less

I was a full time student pursuing Masters in Human Resource Management in the Department of Management studies. I was actively involved in organizing in-house workshops with leading HR professionals, curriculum review, placement support etc. I was also part of the core team that organized the HR Conclave (both years).

I managed large personal investment portfolio of high net worth individuals through the sale of financial instruments such as Mutual Funds, Insurance and Portfolio Management Services. During this time I developed a first level understanding of the banks services. I managed a customer base of approximately 750 people.Key activities1. Identify and manage new customers requirements.2. Propose suitable financial instruments for customers based on their long and short term… Show more I managed large personal investment portfolio of high net worth individuals through the sale of financial instruments such as Mutual Funds, Insurance and Portfolio Management Services. During this time I developed a first level understanding of the banks services. I managed a customer base of approximately 750 people.Key activities1. Identify and manage new customers requirements.2. Propose suitable financial instruments for customers based on their long and short term needs.3. Solve concerns of customers pertaining to their personal and internet banking needs within and outside India.4. Complete all statutory bank documentation on sale of a financial instrument.5. Work closely with the other departments of the organization to meet theorganization and customers needs.6. Maintain daily, weekly and monthly reports of all sales made.7. First level grievance handling for customers. Show less

This was a new venture of a group of companies in a range of businesses, such as IT Infrastructure, Safety and Security, Software Development, Automobiles, Entertainment, Hospitality and Education. I joined as Operations Manager, reporting to the Executive Director.The role had a significant amount of startup-like tasks and I worked closely with the leadership in drawing up business plans, developing policies and practices in addition to the more task oriented parts. My key learning here… Show more This was a new venture of a group of companies in a range of businesses, such as IT Infrastructure, Safety and Security, Software Development, Automobiles, Entertainment, Hospitality and Education. I joined as Operations Manager, reporting to the Executive Director.The role had a significant amount of startup-like tasks and I worked closely with the leadership in drawing up business plans, developing policies and practices in addition to the more task oriented parts. My key learning here has been with respect to understanding the concerns of senior management personnel, developing a sense of priority and monitoring and reporting on critical areas. I also learnt how and when to take initiative in areas that are of high importance.Key Business activities- Identifying Unique and creative programs from across the globe.- I closed two Partnerships successfully.- I coordinated the MOU terms etc working with the legal team.- Coordinated and managed two International Self Development Programs in the month of September 2009.- Facilitating activities for Group orientations and monthly inhouse training programs across the business groups.- I also coached a member of the team on a weekly basis.- Working with HR in screening and interviewing candidates.- Develop, maintain and monitor all accounting systems and procedures capturing all billings and receipts. Show less

I joined Singapore Airlines as a fresh-out-of-college, and emerged a confident, competent professional. 5+ years as Flight Attendant made for a lot of small and large changes and influences.1. I became more professional (a) learnt to be a disciplined and systematic person on the job.(b) learnt to groom and carry myself.2. I learnt to serve customers(a) became more nuanced and developed finesse in dealing with a wide variety of passengers, particularly taking into… Show more I joined Singapore Airlines as a fresh-out-of-college, and emerged a confident, competent professional. 5+ years as Flight Attendant made for a lot of small and large changes and influences.1. I became more professional (a) learnt to be a disciplined and systematic person on the job.(b) learnt to groom and carry myself.2. I learnt to serve customers(a) became more nuanced and developed finesse in dealing with a wide variety of passengers, particularly taking into account the differing expectations and normsarising out of nationality and cultural differences.(b) picked up specialized skills in serving beverageswines, liqueurs etc.(c) picked up specialized knowledge of cuisine and culinary preferences.3. I learnt to think on my feet and handle crises(a) dealing with irate passengers.(b) dealing with a range of situations ranging from uncomfortable to unsafe and even unlawful.(c) dealing with short-staffed situations.(d) dealing with casual health emergencies and minor accidents.(e) retrieving from situation where the passenger was aggrieved.4. I am knowledgeable in dealing with safety and security of passengers(a) First aid, CPR and related medical emergency handling.(b) Operating equipments such as fire extinguishers and breathing apparatus.(c) I trained and mentored juniors- this is a formal program. Show less