Poorva Mirani Email and Phone Number

- Established and maintained communication with the clients on the team’s behalf. - Content research and creation for the progressive web application. - Creating timelines and tasks, assigning and allocating tasks on MS Teams. - Creating documents regarding project specifications and activities. - Requirement gathering for creating the application- Worked on Agile Project development

- Established and maintained external communications calendar and managed scheduled assignments. - Stakeholder issue resolution and risk management.- Coordinated between collections department and clients like United Overseas Bank, Bank of China, M1 and Singtel to resolve problems. - Handled daily heavy flow of paperwork and cooperated with the other departments on invoicing and liaising problems. - Responded to all stakeholder inquiries thoroughly and professionally. - Provided an elevated customer experience to generate a loyal clientele. - Reduced overhead by taking on more responsibility with creative and administrative projects. - Successfully communicated with stakeholders inside and outside of the business.

- Requirement gathering for creating application system analysis. - Directed software design and development while remaining focused on client needs. - Developed maintainable and extensible code in a team environment. - Wrote maintainable and extensible code in a team environment. - Worked closely with other team members to plan, design and develop robust solutions in a timely manner. - Prepared detailed reports concerning project specifications and activities. - Interfaced with business analysts, developers and technical support to determine the best requirement specifications. - Worked closely with customers to efficiently resolve issues.