Hands-on training and consulting (market positioning, lead generation, sales, recruitment)Promoting product development and overall service management improvementActively negotiating contracts and planning projects with C-level end clients (primarily SME)Functionally certified in Odoo v16 and v17, further training planned

Full direct sales cycle management (SaaS/PaaS) for SME clients throughout the DACH, Nordics, and UK&IResponsible for lead qualification, consulting, negotiation, & implementation project management200% achievement in Q1 and 170% in Q2, resulting in €150k revenue across 46 contracts

A-Z executive search management globally; placements from functional head to CEOClient and internal stakeholder expectation management and long-term relationship buildingBespoke talent advisory and acquisition services, including market mappings and researchAlongside my primary role, I'm working with our Data & Analytics team on TA various projects, such as;Design and launch of an employee referral program for our Brussels HQRoadblock analysis & best practice implementation within our executive search teamCollaborating with senior and external stakeholders on an ATS onboarding featureDesign and implementation of live search status monitoring tools for different teamsCompensation & taxation analysis across EU countries for our Top Graduate ProgramTrainings on NPS management, leveraging aptitude tests, and general data quality

Sourcing executives from single site MD to regional SVP (C-1)End2end responsibility for regional functional management searches as of 12/20.Assisting in project coordination and managing reporting for pan-European commercial ramp upPromoting group sourcing and other cooperative team initiativesDesigned recruitment process flow in Bizagi and presented to the global TA teamCo-designed a quantitatively graded global TA service offering for stakeholder managementStructured, implemented, and improved candidate pipelining system within our ATSSuggested and designed an objective candidate rating system to facilitate standardized gradingWorking languages: English, German, French, Romanian

Recruiting all employees for new client project (60 agents, 4 team leads, 4 QAs, 1 Ops Lead, 1 OM)Discussing 5 client requirements with key account managers to set expectationsMaintaining good relations with several staffing and recruitment agenciesParticipating in discussions about recruitment capacity with potential clientsWorking languages: English, German, Romanian

360 recruitment of service center agents covering 27 marketsConducting face-to-face, phone, panel, and group interviews to reach monthly goalsDelivering biweekly assessment center presentations to groups of 10 – 20 candidatesActively contributing to the optimization of internal and external processesReporting on trends, best practices, and general progress during weekly calibration callsWorking languages: English, German, Romanian

Organizing and leading ad-hoc discussions on problem areas and policy updatesDelivering new hire training (class size 10-15)Creating, editing, and publishing training materials and reports

Evaluating sensitive content on social media to ensure compliance with legal and regulatory policies, specialised in violent extremist and far-right propagandaAssisting other language teams by approaching problems from different angles and communicating ideas across culturesAnticipating and identifying problemsPerforming ad-hoc administrative tasksWorking languages: English, German, French, and Romanian.