Selected for promotion to provide guidance and compliance expertise in support of product development (account-based money transfers and integrations; bank, wallet, and card accounts). Supported business strategy while ensuring adherence to regulations, policies, and product standards. Partnered with global business, legal, and other stakeholders to deliver products; managed pipelines and priorities. Oversaw up to 4 product managers. Trained and mentored new hires. ✅ Played a key role in driving revenue growth while maintaining a world-class compliance program through partnering with business and compliance leaders across all regions to structure product strategies.✅ Strengthened compliance function by documenting the gating process and product compliance standards, thereby ensuring a streamlined, standardized process for new product requests and/or changes to existing products for intake. Fostered early engagement with business and positioned compliance as part of product strategy.✅ Avoided regulatory penalties and findings by assessing risks and identifying and remediating product-related deficiencies post-rollout. Provided compliance requirements for new product proposals to ensure risk mitigation.✅ Improved performance through building, leading, and engaging top-performing, cohesive team rooted in open communication and strategic collaboration with stakeholders.

Collaborate with business and compliance leaders across all regions on product strategies to help drive revenue growth and market share while protecting the Western Union brand and maintaining a world-class compliance program.✅ Assess and document inherent risk, controls, and residual risk and escalate to compliance leadership as defined or needed.✅ Provide the compliance requirements for new product proposals to ensure that necessary risk mitigation is documented and understood by the business.✅ Ensure all compliance requirements are implemented and validated during UAT and post-launch.✅ Responsible for client relationship management at the product delivery level working with business partners to manage product initiative pipelines and priorities.

Hired to manage multiple compliance IT initiatives, including regulatory and enforcement action projects on a global scale. Oversaw all project phases and processes, from prioritization and scheduling to resources and documentation. Performed issue management. Fostered alliances with global colleagues at all levels. Led up to 15 team members.✅ Consistently mitigated risk by spearheading several initiatives to ensure adherence to domestic and international regulatory requirements, encompassing back-office compliance, operations, point-of-sale, and customer service processes/applications. Gathered business requirements and oversaw overall user acceptance testing (UAT).✅ Ensured ongoing operations and positive customer experiences by mitigating regulatory impact to customers.