Portia C.

Portia C. Email and Phone Number

IT Business Analyst at Payruler @ Payruler
cebu, cebu city, philippines
Portia C.'s Location
Cebu, Central Visayas, Philippines, Philippines
Portia C.'s Contact Details

Portia C. personal email

n/a
About Portia C.

Dynamic IT professional with over 10 years of diverse experience in technical support, software development, automation framework development, and business analysis. Dedicated to improving operational efficiency and customer satisfaction by implementing strategic process enhancements and conducting thorough risk assessments, including Vulnerability Assessment and Penetration Testing (VAPT). Proven track record in managing Azure resources and cost and administering Office 365 licenses, resulting in streamlined operations and significant cost reductions. Recognized for successfully leading cross-functional teams to deliver innovative solutions that align with strategic business goals, driving measurable outcomes, and fostering a culture of continuous improvement.

Portia C.'s Current Company Details
Payruler

Payruler

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IT Business Analyst at Payruler
cebu, cebu city, philippines
Website:
payruler.com
Employees:
12
Portia C. Work Experience Details
  • Payruler
    It Business Analyst
    Payruler Mar 2020 - Present
    Up, Arts & Sciences Building, 3Rd Floor, Left Wing, Gorordo Ave, Cebu City
    1. Identified company wide process inefficiencies through gap analysis and outlined sensible solutions.2. Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies.3. Diminished process gaps and encouraged optimal productivity by closely supervising workflow of software developer and customer support team.4. Led cross-functional teams to analyze and understand corporate-wide operational impacts and opportunities of technology changes.5. Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
    View
  • Ncr Corporation
    Software Development Engineer
    Ncr Corporation Dec 2013 - Feb 2020
    Region Vii - Central Visayas, Philippines
    1. Create functional specification base on business product requirements.2. Implement the features stated on the approved functional specification.3. Investigate and fix defects, perform integration testing.4. Collaborate with QA team to verify testing steps and data.5. Maintain software tool used for automation testing.
    View
  • Micab Systems Corp.
    Business Analyst
    Micab Systems Corp. Nov 2017 - Aug 2019
    Cebu, Central Visayas, Philippines
    1. Conducted interviews with key business users to collect information on business processes and user requirements.2. Documented business processes and analyzed procedures to align with changing business needs.3. Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
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  • Trax Technologies, Inc
    Rules Developer
    Trax Technologies, Inc Sep 2010 - Dec 2013
    8Th Flr. I2 Bldng. It Park Lahug Cebu City
    1. Develop and implement in auditing pricing rules based on the pricing template.2. Determine root cause and implement corrective actions on pricing issues.3. Assist price analysts on pricing technical issues and problem resolution.4. Clear financial audit rules error.5. Develop and implement rules on Cost Allocation.6. Assist in investigating Cost Allocation process breaks, determine root cause, implement appropriate corrective action or escalate as necessary to next level of support.
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  • Next Ix
    Software Engineer
    Next Ix Apr 2009 - Sep 2010
    Mango Avenue Cebu City
    1. Develop firmware for small cooperatives mobile payments with the use of smart cards and wireless terminals.2. Design and develop web forms base on client's requirement and integrate it to an open source call center system.3. Assisted on the development of online delivery system integrated to open source call center system for a restaurant4. Investigate and fix defects reported by the clients.
  • Next Ix
    Technical Support Engineer
    Next Ix Apr 2008 - Apr 2009
    Mango Avenue Cebu City
    1. Perform root-cause analysis by verifying technical facts and developing logical conclusions.2. Manage customers' expectations and experience in a way that results in high customer satisfaction.3. Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers.4. Research, document and escalate cases according to procedure.5. Assist with the design and delivery of product and other technical training.

Portia C. Education Details

Frequently Asked Questions about Portia C.

What company does Portia C. work for?

Portia C. works for Payruler

What is Portia C.'s role at the current company?

Portia C.'s current role is IT Business Analyst at Payruler.

What is Portia C.'s email address?

Portia C.'s email address is po****@****ler.com

What schools did Portia C. attend?

Portia C. attended Cebu Institute Of Technology, Saint Monica Academy.

Who are Portia C.'s colleagues?

Portia C.'s colleagues are Jesrel Letrondo, John Nathaniel Jurolan, Daberly Gimenez, Timmy De Jesus, Niño Dumayan, Jojo De Jesus, Carlo Lorenzo Jesalva.

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