Portia Dominguez Email and Phone Number
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With over two decades of experience spanning diverse industries, I've honed my skills in marketing within both the banking and restaurant sectors. In 2008, I found my passion for writing and game development, transitioning into roles in project management, game design, and quality assurance.My career took a significant turn when I joined Microsoft Office as a Technical Support Engineer, where I developed strong customer service abilities, assisting users in resolving issues efficiently.In December 2013, I returned to game development at Yodo1 Games, where I served as the Customer Support Lead for Global Publishing for ten years, ensuring smooth interactions between players and our games.Currently, I'm engaged in providing financial assistance to those in need. I'm enthusiastic about leveraging my diverse skill set to tackle new challenges and explore collaborative opportunities. Let's connect to discuss how we can drive success together.
Pro Legal Funding
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Business Development SpecialistPro Legal Funding Aug 2024 - Present
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Intake SpecialistPro Legal Funding Mar 2024 - Aug 2024California, United StatesProficiently handling incoming calls, simplifying the client intake process, and ensuring smooth communication between clients and the business development team. Capable of promptly completing intake forms and collaborating with law firms as needed to gather essential information for initiating cases. Skilled at promptly emailing crucial details to internal staff to kickstart cases efficiently. Committed to facilitating a seamless journey from client inquiry to case commencement, enhancing both client satisfaction and operational effectiveness.
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Customer Support Lead For Global Publishing - Yodo1 GamesYodo1 Games Dec 2013 - Dec 2023 -
Global Publishing Community/Cs MgrYodo1 Dec 2013 - Mar 2022ChinaProvide support and updates on all online community platforms and users (Email,social media sites, and KT Play)Report bugs from users to the development teamQA - User experience for Yodo1 Games
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Chat Support Team LeadClickandchat Mar 2013 - Dec 2013California, United States
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Technical Support EngineerConvergys Sep 2012 - Aug 2013PhilippinesTechnical support for Windows XP, Windows 7, and Windows 8 - from hardware to software issues. Technical support for Microsoft Office.
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Qa - Client Test LeadWalkin Apr 2012 - Sep 2012Shanghai, ChinaIt was challenging for me to work remotely in Manila, Philippines with a great team that was located in Shanghai, China - and the fact the mobile application was all in Chinese characters. During the beginning of QA - I had to get familiar with the UI, each page the application had, and of course, communicating with people each day through email, text, chat and the occasional calls. Being a client test lead for Walkin's social app, both in iOS and Android, was tremendously challenging, yet fun. Testing both the app and the website helped me gain a lot of experience and knowledge about iOS and Android - and though I was a part of this project for a short time, I learned a lot. Working for Walkin made me want to focus a lot on QA and the tools needed to work efficiently and productively. -
Project ManagerRed Rocket Games Jan 2009 - Mar 2012Shanghai, ChinaI made sure schedules were met and proper resources were allocated to all projects. As a project manager, I dealt with the role of Assistant Producer to some of our client's games, mostly in flash. I was hands on, and as project manager, I needed to be aware of multiple functions and each individual role everyone played. To be a good project manager meant I had to know what project/game I was dealing with. To be the best PM I had to dive into each role of every individual who was part of the project, communicated with them directly and understand what they needed to finish their tasks on time.
Portia Dominguez Skills
Frequently Asked Questions about Portia Dominguez
What company does Portia Dominguez work for?
Portia Dominguez works for Pro Legal Funding
What is Portia Dominguez's role at the current company?
Portia Dominguez's current role is Passionate Professional with a Diverse Background in Customer Engagement, Creativity, Technology, and Project Management.
What is Portia Dominguez's email address?
Portia Dominguez's email address is po****@****ail.com
What skills is Portia Dominguez known for?
Portia Dominguez has skills like Video Games, Project Management, Quality Assurance, Management, Game Development, Web Development, Testing, Social Media Marketing, Web Design, Customer Service, Game Design, Start Ups.
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