Dale Sinclair Email & Phone Number

Dover, De, Us

Delaware, United States

Makati, Philippines

Pioneered the immigration screening operations of the company in the Philippines that encompassed degree, employment and health license verifications of workers from Asia Pacific Region applying for a work visa in the UAE. Managed both Philippine and Malaysia teams that handled verifications for South East Asia which involved gathering information regarding Issuing Authorities. Recruited pioneer personnel in Manila, Philippines and Penang, Malaysia sites. Monitored and analyzed team’s and sites’ performance and work flow based on Performance Matrix. Developed and implemented team and individual objectives to achieve required results. Conducted performance reviews and proposed developmental trainings for subordinates. Prepared progress evaluation reports. Performed research functions for information requirements by Management.Created job scopes for Verification Assistants for both sites and formed the compensation and benefits package for the team in Manila.

Manila, Philippines

Handled the start-up operations of the company in the Philippines. Recruited all Manila employees including the Manager and verifications team for the company’s back office support. Formulated the compensation and benefits package for personnel and company policy to adapt to Philippine setting. Conducted periodic performance evaluation.Headed Security Background Check operations. Ensured timely and accurate reporting of data to client and strictly monitored and directed team’s work flow. Coordinated with client’s representatives for the development of services. Coordinated closely with U.S. counterparts and Dell US regarding issues and process improvement. Involved in the ramp up activities of Dell Philippines for their sites in Pasay and Quezon City, Philippines, taking charge of the verification of employment and education credentials including drug check of all accepted applicants. Worked with Dell’s Talent Acquisition and On-boarding teams to streamline the process from job offer to on-boarding of new employees.

Mandaluyong, Philippines

Headed recruitment and sales activities. Hiring initiatives mainly focused on permanent staffing requirements by clients for Supervisory and Managerial positions.

Makati, Philippines

Handled business development and project management for accounts in the following industries: Call Center, Telecommunications, Semiconductor, IT, Pharmaceutical. Recruited senior and exempt positions for client requirements. Supervised hiring initiatives including paper and online advertisements, university relations and campus recruitment, network building and targeted search. Responsible for the daily management and development of existing clients involving design and implementation of Managed Staffing Services following Service Level Agreement (SLA). Services covered recruitment, ramp plan, on-boarding orientation, staff management, policy design, salary and benefits, employee relations (employee cases), employee performance review, billing and collection and customer service. Represented Operations Manager in key meetings and conferences with major clients to discuss services, process improvements, resolving issues.Coordinated applicants’ final interview with decision-makers, prepared offer letters, and finalized employment contract. For exempt positions, conducted background checks on applicants with previous employers. Together with the Recruitment Team, provided support for the client’s recruitment drives that included university job fairs and other events.Coordinated and worked with counterparts in Singapore and liaised with clients based in Singapore, Hong Kong, US and Australia.

Makati, Philippines

Ensured efficient servicing through promptness in placement of qualified applicants & timely addressing of employee inquiries. Supervised recruitment operations. Motivated & led employees to attain company objectives. Directed Recruitment Assistants in sourcing activities. Maintained a pool of qualified applicants for various positions through campus recruitments, job fairs & on-site recruitment.Performed in-depth interviews of candidates for supervisory positions. Saw to it that strict confidentiality in handling data & materials relative to recruitment, test results & interview is observed.Prepared billing & salary proposals for Clients. Advised Clients on current salary rates for different positions with consideration of the required qualification.Coordinated with the company Accountant/Treasurer regarding billing & payroll matters. Attended to client and employee inquiries regarding government-mandated contributions and tax payments.

Makati, Philippines

Handled payroll. Addressed inquiries regarding salary and salary adjustments. Handled orientation on company benefits. Evaluated and prepared the salary adjustments of employees. Coordinated with expatriates regarding performance of their staff. Prepared necessary documents necessary for salary upgrades and promotions.Attended to the investigation of cases and complaints on employees. Prepared reports with recommended actions.

Makati, Philippines

Performed functions related to sourcing, screening and successful placement of candidates to vacancies among my accounts that included multinational companies. Conducted interviews of applicants for supervisory and staff level positions. Administered and evaluated psychological tests.Coordinated with Accounting Department regarding payroll and billing matters. Assisted in the release of salaries of contractual employees.Formulated new strategies to improve the operations. Prepared reports submitted for the review of the Regional Director in Singapore. Participated in reporting on the division’s operation and condition for presentation to affiliates in Singapore.