Scott Armstrong Email & Phone Number

Innovative and results-driven IT and Customer Service professional with over 20 years of experience. Strong track record in troubleshooting and testing of PC hardware and software, providing superior customer service, extensive knowledge of mobile devices and services, supervisory and coaching skills, staffing cost control, root cause analysis, technical writing and a proven track record of effectively managing multiple tasks without a compromise to quality. Established history of participation in technical projects to a successful completion using excellent communication skills and fostering team collaboration. Experienced with complex business processes, policy creation, and continual process improvement methodologies in an effort to aid in streamlining processes to enhance productivity with highly innovative approaches.

Listed skills include Program Management, Management, Leadership, Process Improvement, and 28 others.