Possilette W. Email & Phone Number

Washington, District Of Columbia

Raleigh-Durham, North Carolina Area

- Implement department policies & procedures, create job aids, and train new employees- Track and send out applicable correspondence to clients- Review state’s statutes to ensure compliance- Negotiate with attorneys and homeowners associations on behalf on client- Conduct review of pre-foreclosure file to ensure all timeframes have been met- Request and review all updated documentation from entities to ensure compliance- Manages pre-foreclosure proceedings on assigned cases by interacting and instructing various entities such as vendors, attorneys, appraisers and any other party involved with the pre-foreclosure- Accurately identify all discrepancies- Audit accounts for payment compliance and ensures proper application to system of record- Act as liaison between title vendor and services- Update databases to ensure information is accurate, complete, and accessible- Diligently follow up on all outstanding requests and telephone calls from internal and external customers- Correspond with vendors, attorneys, mortgagors, and third- party interests via-telephone and written correspondence

Henderson, Nc

- Received and processed applications for the housing department- Completed intakes on clients, compiled, recorded, and evaluated personal and financial information to determine eligibility status- Maintained client and program files- Provided education to homeowners detailing the various programs that are available to assist them with maintaining their home and budget- Tracked project expenses and complete purchase orders as needed; follow up with clients to ensure the quality of the services received- Developed marketing strategies for the services provided and develop marketing tools to assist withmarketing the agency's services- Coordinated homeownership and home retention education classes offered to the public- Special projects as requested

Henderson, Nc

- Prepared legal correspondence, such as summonses, complaints, motions, and subpoenas- Maintained official records and executed administrative policies determined by and in conjunctionwith other officials- (Case Management) maintained court cases and court dates in addition to setting up new cases- Provided administrative support by scheduling appointments, relaying information to callers, takingdictation, and relieving officials of clerical work and minor administrative business details- Served as a receptionist by greeting public, answering phones, sending and receiving faxes and emails, filing paperwork, making photocopies, and answering questions- Made bank deposits, cashiered and performed some accounting

Louisburg, Nc

- Worked in direct treatment with children and adults with mental health issues and their families- Clinical assessment, crisis intervention, treatment planning- Monitored at risk youths, provided a positive atmosphere and worked well with others as a team- Executed daily operations of Skill-building activities of living, socialization, adaptation, symptommanagement- Secured information, such as medical, psychological and social factors contributing to clients'situations- Aided clients to mobilize inner capacities and environmental resources to improve social functioninghelped clients to modify attitudes and patterns of behavior by increasing understanding of self, personal problems and their part in creating them

Henderson, Nc

- Managed franchised food establishment- Coordinated activities, engaged in keeping business records, ordering and purchasing supplies anddelivery of foodstuffs to customers- Interviewed, hired, and trained personnel- Estimated food and beverage costs requisitioned and purchased supplies- Reviewed financial transactions and monitored budget to ensure efficient operation, and ensuredexpenditures stayed within budget limits

Master’S Degree, Public Administration

Bachelor’S Degree, Legal Studies, General

Associate’S Degree, Criminal Justice