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Shyam Gupta Email & Phone Number
Associate Director and Delivery Partner
at
Kyndryl
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 100%
Current company
Role
Associate Director and Delivery Partner
Location
Hyderabad, Telangana, India
Company size
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Quick answer
Shyam Gupta is listed as Associate Director and Delivery Partner at Kyndryl, a with 59162 employees, based in Hyderabad, Telangana, India. AeroLeads shows a matched LinkedIn profile for Shyam Gupta.
Shyam Gupta previously worked as Associate Director at Kyndryl and Service Delivery Manager at Ibm. Shyam Gupta holds Bachelor Of Engineering, Electronics & Communication from Sikkim Manipal University Of Health, Medical And Technological Sciences.
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Kyndryl
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Profile bio
About Shyam Gupta
With over 20 years of experience in IT service delivery and management, I am currently an Associate Director at Kyndryl, a global leader in digital transformation and managed services. In this role, I oversee the delivery of cloud, enterprise applications, distributed/mainframe, and storage services to high-value clients across various industries.My core competencies include leading teams, managing projects, implementing IT service management and compliance processes, and devising innovative solutions that support the IT roadmaps and strategies of our customers. I have successfully transitioned the organizational workload to IBM cloud, enabled the customer to move from Capex to Opex, and streamlined business operations to drive continuous improvement. I am also a certified DevOps engineer with skills in AWS Public Cloud. I am passionate about leveraging AIOps, Agile, Cloud and DevOps technologies to enable faster, better, and safer delivery of IT services.
Listed skills include Service Delivery, Itil, Service Desk, It Service Management, and 33 others.
Current workplace
Shyam Gupta's current company
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Kyndryl
8 roles
Shyam Gupta work experience
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Associate Director
CurrentDeliver insightful leadership for overseeing enterprise content management for insurance client. Build account satisfaction through formulation, development, implementation, and delivery of technical and business solutions as speci ed in the contract or Statement of Work (SOW). Scope includes IBM Content Manager, DB2, WebSphere Application Server, MQ, IBM Spectrum Scale, VMWare (ESXi, vCenter, NSX), Network (F5, FortiGate), IBM CloudPlayed a vital role in re-platforming and transitioning… Show more Deliver insightful leadership for overseeing enterprise content management for insurance client. Build account satisfaction through formulation, development, implementation, and delivery of technical and business solutions as speci ed in the contract or Statement of Work (SOW). Scope includes IBM Content Manager, DB2, WebSphere Application Server, MQ, IBM Spectrum Scale, VMWare (ESXi, vCenter, NSX), Network (F5, FortiGate), IBM CloudPlayed a vital role in re-platforming and transitioning the On-Prem workload to IBM cloud.Refreshed VMWare stack from NSX-V to TImplemented AIOps, Agile Delivery Show less
Sep 2021 - Present
Service Delivery Manager
Oversaw end-to-end delivery of mainframe services to insurance client representing $133M component of the $390M contract.Aligned IT costs with consumption and eliminated fixed cost assets to support the client's 2020 roadmap and IT strategy, while transforming IT function by leveraging variably priced services.Contributed to the successful migration of ~340 applications (running on 8 mainframes across four business units) from on-prem to IBM z/cloud.Established IT service… Show more Oversaw end-to-end delivery of mainframe services to insurance client representing $133M component of the $390M contract.Aligned IT costs with consumption and eliminated fixed cost assets to support the client's 2020 roadmap and IT strategy, while transforming IT function by leveraging variably priced services.Contributed to the successful migration of ~340 applications (running on 8 mainframes across four business units) from on-prem to IBM z/cloud.Established IT service management/compliance processes, governance procedures, and reporting structure, while ensuring strict adherence to HIPAA regulations.Led the customer’s divestiture initiative (infrastructure setup, migration, knowledge transfer) where they sold the majority stake in legacy business unit. Show less
Jun 2018 - Aug 2021
Service Delivery Manager
Managed delivery of enterprise applications (Middleware, Enterprise Content Management, Web Hosting) and SAN storage services for insurance client.Provided a consumable service in line with the customer's service tiers based on availability and business continuity requirements by establishing Apache-as-a-Service o ering on IBM private cloud.Migrated the workload to IBM private cloud that reduced the footprint of physical middleware and web hosting servers.Reduced Oracle license… Show more Managed delivery of enterprise applications (Middleware, Enterprise Content Management, Web Hosting) and SAN storage services for insurance client.Provided a consumable service in line with the customer's service tiers based on availability and business continuity requirements by establishing Apache-as-a-Service o ering on IBM private cloud.Migrated the workload to IBM private cloud that reduced the footprint of physical middleware and web hosting servers.Reduced Oracle license footprint for WebLogic by migrating to Red Hat JBoss.Supported multiple divestiture initiatives aimed at lowering operating debts and increasing organizational e ciency. Show less
May 2013 - May 2018
Service Delivery Manager
Managed distributed (Unix, Intel) and mainframe services delivery for a US credit reporting agency. Led project teams, recti ed service reliability issues. Managed budgets to ensure proper allocation and utilization of resources. Consistently tracked KPIs to monitor overall progress
May 2009 - Apr 2013
Assistant Manager
Managed IT Service Desk to facilitate pharmaceutical client with incident resolution and service request management.Improved fi rst call resolution rate of the service desk from 30% to 75% that ultimately reduced the cost associated with Level-2 and Deskside support.
Apr 2006 - Apr 2009
Group Leader
Managed a team of Customer & Tech Support associates for Dell email and chat support
Mar 2004 - Mar 2006
Sep 2001 - Feb 2004
1 education record
Shyam Gupta education
FAQ
Frequently asked questions about Shyam Gupta
Quick answers generated from the profile data available on this page.
What company does Shyam Gupta work for?
Shyam Gupta works for Kyndryl.
What is Shyam Gupta's role at Kyndryl?
Shyam Gupta is listed as Associate Director and Delivery Partner at Kyndryl.
Where is Shyam Gupta based?
Shyam Gupta is based in Hyderabad, Telangana, India while working with Kyndryl.
What companies has Shyam Gupta worked for?
Shyam Gupta has worked for Kyndryl, Ibm, Wipro Bpo, and Wipro.
How can I contact Shyam Gupta?
You can use AeroLeads to view verified contact signals for Shyam Gupta at Kyndryl, including work email, phone, and LinkedIn data when available.
What schools did Shyam Gupta attend?
Shyam Gupta holds Bachelor Of Engineering, Electronics & Communication from Sikkim Manipal University Of Health, Medical And Technological Sciences.
What skills is Shyam Gupta known for?
Shyam Gupta is listed with skills including Service Delivery, Itil, Service Desk, It Service Management, Program Management, Incident Management, Management, and Change Management.
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