•SOC 2 analyst and internal auditor for annual reviews. Also responsible for ongoing compliance with this standard•Team coordinator and initial responder for incident mitigation and resolution•Ongoing security alert review for all partners• Demo-ed tools for potential clients and assessed environments in order to determine gaps and other vulnerabilities and risks.•Ongoing maintenance of managed machines as well as the developer for new policies and processes utilized by the tool•Information Security program implementations, email migrations, vulnerability assessments, virtual pen-testing, and new partner onboarding (documentation, product migrations, partner evaluations for next step best practices)•Level 3 partner support assistance

Completed all technical work orders submitted by co-workersPrepared and implemented projects -One-to-one devices acquisition and deployment -Videogame club advisor -MDM management and implementation

Front-Line technical support and transactional proceduresHardware/Software support and maintenanceStandard procedure documentation development, implementation, and monitoring