Senior Sales Support Specialist
Current- The Sales Support Specialist partners with the Sales Managers and other members of the Customer teams to secure customer demand planning, tooling contribution and pricing activities.Pricing:
- Ensure on-time pricing updates in creation/maintenance/update of material and pricing information in all systems (SFDC, SAP, etc.), and proactively inform the Sales Manager of differences on customer Purchase Order vs..
- Manage Customer Purchase Order (PO) from customer portals, ensure correctness and initiate the pricing update process within 24h; responsible with PO archiving and pricing tracking file maintenance.
- Gather and validate the information from the requestors to create a new product specification (Sales Managers, Program Managers, Sales Support, Sales Admin, etc.)
- Partner with Credit & Collection to drive less than 1% AR past due for price discrepancies.
- Be the 1st point of contact for resolution of material creation & pricing issues and manage resolution and root cause determination