Managed each project’s scope and timeline. Conducted Design thinking Workshops. Instrumental in creating a roadmap of the products. Evaluate products Analytically and plan the release accordingly. Co-ordinated sprints, retrospective meetings and daily stand-ups. Coached team members in Agile frameworks. Facilitated internal communication and effective collaboration.Be the point of contact for external communications (e.g. from customers or stakeholders). Worked with product owners to handle backlogs and new requests. Resolved conflicts and remove obstacles that occurHelp teams implement changes effectively. Ensured deliverables are up to quality standards at the end of each sprint. Guided development teams to higher scrum maturity. Help build a productive environment where team members ‘own’ the product and enjoy working on it.

Mentored and coached the scrum masters and help them in day-to-day activities. Facilitated all the scrum events/ceremonies (Sprint planning, daily stand-ups, review/demo, and retrospectives) Solved impediments for the scrum team by connecting with multiple stakeholders. Ensured scrum team activities are executed and comply with Global IT standards and methodologies.

Mentored and coach the scrum masters and help them in day-to-day activities. Facilitated all the scrum events/ceremonies (Sprint planning, daily stand-ups, review/demo, and retrospectives). Solved impediments for the scrum team by connecting with multiple stakeholders. Enabled close cooperation across roles and functions internal and external to the scrum team. Shielded the team from external interference that might decrease focus. Partnered with Sponsor/Product Owner to understand the strategic vision and convey to the team utilizing expert knowledge. Assessed capacity and velocity of the team; Pprovided sprint status report to the stakeholders. Maintained information about the team’s progress up-to-date and visible to all parties. Ensure scrum team activities are executed and comply with Global IT standards and methodologies. Ensures that the team lives by the values and practices of scrum.

Scrum Master on the Manufacturing side of the business build out SAP HANA and Spotfire/Power BI. Implemented Agile best practices that includes cultural change, organization structure and executed multiple business plans, CI/CD towards Dev-Ops. Implementation includes coaching PMs, Scrum Masters, POs on agile ways of working (product-centric)Responsible for strategic planning & decision making to orchestrate the diverse tasks in the IT environment, especially in the Manufacturing Space. Provided support for integration of SD with warehouse management system; configured the Enterprise Structure and Sales IMG Activities.Worked on configuration of Inventory Management including Plant parameters for Inventory Management, Good Receipts, and Invoice receipts.

Manager of multiple telecom products build out SAP HANA with the responsibility of delivery.A key member worked towards the Agile transformation side of the business from waterfall. Ensuring implementation / coordination of rollout of products, services and processes impacting existing customers, and ensuring standardization of customer Responsible for the end-to-end ownership of a technology team, including setting the technical vision for developing our systems to serve company's needs.Helping the team to reach consensus for what can be achieved during a specific period of time; facilitating daily scrum calls; helping the team to stay focused and follow the agreed-upon rules for daily scrums. Primarily focused on removing obstacles that are impeding the team's progress and protecting the team from outside distractions. Involved in pre/post-sales activity like customer/customized demo, trial-period configuration, RFP, RFI, SOW, SLA etc.Provide financial justification for features (Investment Governance) for each of the release on all products.Involved functionally in Master Data Configuration and IMG Customization; Order to Cash and Lead ManagementManaged the Production Support for All External vendors.Responsible for the channel partners in achieving the set targets for business procurement, retention of customers and service delivery.

Achieve Sales plan for the retail outlets both volume and quantity. Creation of Sales related Documents Responsibility includes- achieving the service standards laid out by the company. Accounts payables and Receivables Process Supply Chain Activities for Procurement and Sales. Responsible for the outbound activities of respective cost center. Achieve the sales targets as per Annual operating plan for the assigned region. Manage sourcing of partners & setting shops. Manage pipeline through effective Sales processes. Ensure ROI of Channel partners

Handling telephonic subscriber queries and complaints. Resolving the same within the target turnaround time. Interacting with over 25 cluster town touch points and over 60 dealers to ensure customer query resolution. Co-coordinating with various department including sales, marketing, billing and accounts to facilitate customer query resolution and information sharing. Proactive calls to subscribers to enhance customer satisfaction.