Seasoned executive in the financial industry with extensive expertise in product management, business process improvement and digital transformation. Adept at transforming organizations to product-led with a proven track record delivering business value, enriching customer experience, enhancing risk management, and fostering employee empowerment. Significant experience working with financial companies to improve profitability and resilience, customer experience, operations, and technology. Financial companies include American Express, Allstate, Guardian Life, Wells Fargo, and other small and mid-size Consumer Banks. In-depth experience working with financial regulators (FDIC, OCC, FRB) to advance bank supervision, manage failed banks, streamline data collection, analysis and dissemination, and conduct risk analysis and research.➢ Possess experience-based business knowledge, proven delivery skills and robust technology expertise.➢ Persuasive leader with a proven track record of delivering impact in matrixed organizations.➢ Entrepreneur with hands-on experience in incubating Centers of Excellence (COEs) and fostering an agile startup culture within large organizations.➢ Diverse experience spanning from startups to large corporations with accountability of business and technology teams ranging from less than 10 to over 80.Key Accomplishments:➢ Led the execution of strategic initiatives from inception to delivery by defining strategy, objectives, and key results (OKRs), developing agile product roadmaps and business cases, and successfully delivering outcomes.➢ Facilitated banks to remediate regulatory challenges and achieve the highest ratings and improve overall risk management governance across the risk categories➢ Conducted organization readiness assessments, recommended solutions to C-suite and managed execution and organization change to support new business strategies or implement laws e.g. Dodd Frank Act.➢ Delivered digital transformations that included lending, deposits, insurance claims, policy renewals, regulatory reporting, failed bank resolution and management, banking risk analysis and research, bank examinations, and depositor and consumer protection. These transformations resulted in cost optimizations, revenue growth, improved operations, sound risk management, regulatory compliance and enhanced customer experience.
Listed skills include It Strategy, Enterprise Architecture, Business Analysis, Program Management, and 38 others.
