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Venkata Rakesh Pothuraju Email & Phone Number
Director - Employee Workflow
at
Cprime, Inc
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Director - Employee Workflow
Location
Hyderabad, Telangana, India
Company size
Who is Venkata Rakesh Pothuraju? Overview
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Quick answer
Venkata Rakesh Pothuraju is listed as Director - Employee Workflow at Cprime, Inc, a with 595 employees, based in Hyderabad, Telangana, India. AeroLeads shows a matched LinkedIn profile for Venkata Rakesh Pothuraju.
Venkata Rakesh Pothuraju previously worked as Associate Director at Inry and Delivery Manager at Inry. Venkata Rakesh Pothuraju holds Master Of Science (Ms), Software Engineering, First from Birla Institute Of Technology And Science.
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Email format at Cprime, Inc
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Cprime, Inc
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Profile bio
About Venkata Rakesh Pothuraju
Venkata Rakesh Kumar Pothuraju is a transformational leader with over 20 years of experience in IT. At INRY, he helps Customers to stay ahead and deliver future advantages by reducing costs and driving efficiency through HR digital transformations by connecting their employees, processes, and systems for an exceptional employee experience!He comes with strong business acumen and leadership skills, playing a crucial role in how effectively an organization can leverage technology to achieve its Digital Transformation goals.Expertise:ServiceNow implementations, ITIL Process Consulting, ISO 20000 Internal Audit, Operations Management, Support design, Service integration (SIAM), Agile and Scrum methodology.
Current workplace
Venkata Rakesh Pothuraju's current company
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Cprime, Inc
10 roles
Venkata Rakesh Pothuraju work experience
A career timeline built from the work history available for this profile.
Associate Director
CurrentKey Responsibilities:-Strategic Planning-Team Leadership-Project Management-Stakeholder Engagement-Financial Management-Decision-Making-Performance Monitoring
Jan 2024 - Present
Delivery Manager
Managed a team of ServiceNow HRSD experts,Ensured HRSD implementations are of quality,Tracked projects timeline, budget, and scope (including HCM integrations),Ensured high CSAT from customers, Met quarterly invoicing targets, Participated in business requirements gathering workshops, Managed practice capacity and capability development, Chaired steering committee meetings, Published status report to senior leadership.
Nov 2022 - Dec 2023
Jul 2022 - Nov 2022
Program Manager
Program management and service integration lead for a service integration and ServiceNow ITSM implementation project.
Oct 2021 - Jul 2022
Senior Consultant
· Service Transition Manager @Birmingham:Review statement of requirements, perform service impact assessment, document service design and support document, monitor/report on service risks and issues, align project to existing ITSM processes, ensure required approvals, manage warranty period, facilitate knowledge transfer and handover to service operations.· ServiceNow Consultant @Hamburg: Requirements gathering, Solution design, implementation of ServiceNow ITSM modules· ServiceNow Consultant @Brussels: Requirements gathering, Create ITSM Strategy Roadmap, Monitor ServiceNow implementation, track go-live requirements, follow-up on project risks and issues and handover to service operations.· ServiceNow Consultant @Amsterdam Customer: Requirements gathering for scoped application implementation in ServiceNow. Captured user stories, created low level design documents and handed over to development team for implementation.
Jan 2016 - Sep 2021
Senior Consultant
Project 1: In 2015, Process Consulting in Service Asset & Configuration Management as per ITIL for a Commodities trading company operating from Dusseldorf.Project 2: In 2014, Operations Management and Process Consulting as per ITIL for a Utilities giant operating from Hannover and Landshut.Project 3: In 2013, Service Design as per ITIL for Infosys's Ecosystem Hub product implementation in the IT Department of a Banking giant based in Frankfurt, Germany. Designed Service Desk, Incident, Problem and Change processes as per the master service model.Project 4: In 2013, Process Improvement of overall software development life cycle in the IT department of an Insurance giant based in Munich, Germany.
Jun 2012 - Dec 2015
Project Lead - Itsm Consultant
Service Level Manager @Qantas Airways: Performed monthly service level reporting, coordinated with Qantas commercials manager, escalation management, preparation of supplier staff report, penalty calculation on breached tickets, contract review, service level catalog review, Identified process gaps and implemented service improvements. Actively participated in team building activities.
Jun 2011 - Jun 2012
Module Leader
Project 1: ISO 20000 Internal Audit, ensured Planning, Reporting, Operation Procedure Compliance, track CSAT and resolve client escalations.Project 2: Onsite exposure at Redmond, USA for requirements gathering to setup a large lab with more than 200 high end Servers.Project 3: Application test automation for Microsoft operating systems and Apache, IIS, Domain Controller server setup.Project 4: Developer for Nokia mobile applications on Series 60 platform followed by Testing and Release.
Jun 2009 - May 2011
Computer Science Student
Performed Microsoft\Third Party Application Testing by installing Windows XP\2K3\Vista\2K8 Operating Systems and configuring domain controllers on Dell\HP\IBM’s X86\X64\IA64 machines in IT Infrastructure that runs on Microsoft network.Travelled to Microsoft office in Redmond USA for Datacenter setup review.Achieved Master of Science in Software Engineering degree from Wipro Academy of Software Excellence.
Aug 2004 - May 2009
Team & coworkers
Colleagues at Cprime, Inc
Other employees you can reach at cprime.com. View company contacts for 595 employees →
AJ
Adalberto Jose Chavez Garcia
Colleague at Cprime, IncPachuca, Hidalgo, Mexico
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AC
Andrew Conyers
Colleague at Cprime, IncCary, North Carolina, United States
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TM
Tom Mcgraw, Pmi-Acp, Csm, Icp
Colleague at Cprime, IncCary, North Carolina, United States
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MA
Michelle. A Parker, Csm
Colleague at Cprime, IncSan Mateo, California, United States
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DO
David Otieno
Colleague at Cprime, IncKenya
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RL
Randall Lim
Colleague at Cprime, IncSanta Ana, California, United States
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NG
Nivaldo Georg Junior
Colleague at Cprime, IncNavegantes, Santa Catarina, Brazil
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IA
Inder A.
Colleague at Cprime, IncToronto, Ontario, Canada
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HB
Hannah Bowen
Colleague at Cprime, IncPort Talbot, Wales, United Kingdom
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TH
Tom Hatfield
Colleague at Cprime, IncPlover Town, Wisconsin, United States
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Adalberto Jose Chavez Garcia
Colleague at Cprime, IncPachuca, Hidalgo, Mexico
View →
AC
Andrew Conyers
Colleague at Cprime, IncCary, North Carolina, United States
View →
TM
Tom Mcgraw, Pmi-Acp, Csm, Icp
Colleague at Cprime, IncCary, North Carolina, United States
View →
MA
Michelle. A Parker, Csm
Colleague at Cprime, IncSan Mateo, California, United States
View →
DO
David Otieno
Colleague at Cprime, IncKenya
View →
RL
Randall Lim
Colleague at Cprime, IncSanta Ana, California, United States
View →
NG
Nivaldo Georg Junior
Colleague at Cprime, IncNavegantes, Santa Catarina, Brazil
View →
IA
Inder A.
Colleague at Cprime, IncToronto, Ontario, Canada
View →
HB
Hannah Bowen
Colleague at Cprime, IncPort Talbot, Wales, United Kingdom
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TH
Tom Hatfield
Colleague at Cprime, IncPlover Town, Wisconsin, United States
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4 education records
Venkata Rakesh Pothuraju education
Master Of Science (Ms), Software Engineering, First
Bachelor'S Degree, Computer Applications, First
Mathematics, Economics And Commerce
Sri Chaitanya Junior College
High School
St. Andrews High School
FAQ
Frequently asked questions about Venkata Rakesh Pothuraju
Quick answers generated from the profile data available on this page.
What company does Venkata Rakesh Pothuraju work for?
Venkata Rakesh Pothuraju works for Cprime, Inc.
What is Venkata Rakesh Pothuraju's role at Cprime, Inc?
Venkata Rakesh Pothuraju is listed as Director - Employee Workflow at Cprime, Inc.
Where is Venkata Rakesh Pothuraju based?
Venkata Rakesh Pothuraju is based in Hyderabad, Telangana, India while working with Cprime, Inc.
What companies has Venkata Rakesh Pothuraju worked for?
Venkata Rakesh Pothuraju has worked for Cprime, Inc, Inry, Devoteam, Infosys, and Mahindra Satyam.
Who are Venkata Rakesh Pothuraju's colleagues at Cprime, Inc?
Venkata Rakesh Pothuraju's colleagues at Cprime, Inc include Adalberto Jose Chavez Garcia, Andrew Conyers, Tom Mcgraw, Pmi-Acp, Csm, Icp, Michelle. A Parker, Csm, and David Otieno.
How can I contact Venkata Rakesh Pothuraju?
You can use AeroLeads to view verified contact signals for Venkata Rakesh Pothuraju at Cprime, Inc, including work email, phone, and LinkedIn data when available.
What schools did Venkata Rakesh Pothuraju attend?
Venkata Rakesh Pothuraju holds Master Of Science (Ms), Software Engineering, First from Birla Institute Of Technology And Science.
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