Poula Maher Email and Phone Number
Our team at The Standard, Maldives, where I serve as a Guest Experience Maker, excels in creating memorable stays through meticulous attention to detail and proactive guest relations. With a Bachelor's in Business Administration from Alexandria University, my foundation in accounting enhances my analytical skills, allowing me to anticipate and cater to guest preferences, ensuring a unique and personalized experience for each visitor.Having honed my expertise in Oracle CRM solutions during my tenure at Orange Egypt, I confidently navigate complex customer inquiries and seamlessly integrate sales strategies to foster customer satisfaction. Fluent in both Arabic and English, my communication prowess is pivotal in building lasting rapport with a diverse clientele. My goal is to continuously elevate the guest experience, leveraging my educational background and competencies in service excellence.
The Standard, Maldives
View- Website:
- standardhotels.com
- Employees:
- 762
-
Guest Experience Maker (Arabic Speaking)The Standard, Maldives -
Guest Experience Maker (Arabic Speaking)The Standard, Maldives Jul 2024 - PresentMaldives• Welcomed guests upon arrival and ensured a smooth check-in process• Resolved guest issues promptly and effectively• Provided detailed information about the resort's amenities and local attractions• Built strong relationships with guests to anticipate and exceed their needs -
Customer Service RepresentativeOrange Egypt Mar 2024 - Aug 2024Alexandria, Egypt+ Using Siebel CRM in Oracle+ answering customers’ question about specific products / services + Greeting and directing customers+ Generate sales leads to achieve targets -
ButlerLe-Metropole Hotel Apr 2023 - Apr 2024Alexandria, Egypt+ Taking telephone calls, proper handling of correspondence+ Preserving and managing security for private art collections+ Collect information from clients on their risk profiles in order to offer them the proper solution+ Serving food and drinks, ensuring proper service at all times+ Assisting with the management of important assets, including wines, cigars, books, and automobiles. -
ButlerWindsor Palace Hotel Jul 2021 - Apr 2023Alexandria, Egypt+ Acquainting them with the hotel's amenities.+ Anticipating guests' needs and solving their problems+ Preparing travel plans and luggage -
ButlerSunrise Resorts & Cruises Jun 2019 - Jun 2022Alexandria, Egypt+ Meet guests when they arrive and getting them settled in their rooms+ Solving the problems of guests
Poula Maher Education Details
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Accounting
Frequently Asked Questions about Poula Maher
What company does Poula Maher work for?
Poula Maher works for The Standard, Maldives
What is Poula Maher's role at the current company?
Poula Maher's current role is Guest Experience Maker (Arabic speaking).
What schools did Poula Maher attend?
Poula Maher attended Alexandria University, Alexandria University.
Who are Poula Maher's colleagues?
Poula Maher's colleagues are Lenten Velez, Jessica Londono, Dalwinder Singh, Malay Saha, Nadim Alkhalil, Keith Thomas, Michael Stauffer.
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