Poulami Chakraborty
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Poulami Chakraborty Email & Phone Number

Leeds MBA ‘24 • Experienced Customer Success Manager• Virtualization, Enterprise Storage, Servers & SaaS • Ex VMware, NetApp, HPE, Dell • Certified Customer Success Manager Level 2 • Prince2 Practitioner • ITIL v3 at Netmore
Location: United Kingdom, United Kingdom, United Kingdom 6 work roles 4 schools
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Role
Leeds MBA ‘24 • Experienced Customer Success Manager• Virtualization, Enterprise Storage, Servers & SaaS • Ex VMware, NetApp, HPE, Dell • Certified Customer Success Manager Level 2 • Prince2 Practitioner • ITIL v3
Location
United Kingdom, United Kingdom, United Kingdom
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Poulami Chakraborty is listed as Leeds MBA ‘24 • Experienced Customer Success Manager• Virtualization, Enterprise Storage, Servers & SaaS • Ex VMware, NetApp, HPE, Dell • Certified Customer Success Manager Level 2 • Prince2 Practitioner • ITIL v3 at Netmore, a company with 32 employees, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Poulami Chakraborty.

Poulami Chakraborty previously worked as Analyst at Netmore and Analyst Intern at Netmore. Poulami Chakraborty holds Master Of Business Administration - Mba, Business Administration And Management, General, Merit from Leeds University Business School.

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Email format at Netmore

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Netmore

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Profile bio

About Poulami Chakraborty

• 10 years of experience in customer success, account management, customer engagement, data analysis and presentation in product based technology companies. • Industry Certifications - Certified Customer Success Manager Level-2, ITIL v3, Prince2 Agile Practitioner, VCP, Microsoft Azure Fundamentals, NetApp Hybrid Cloud, Comptia Server+ certified.• MBA graduate 2024 from Leeds University Business School, a top global university, equipped with a diverse skillset spanning solution design, cross-functional collaboration, analytical thinking, and strategic planning.• I am skilled in building robust Enterprise Customer Relationships and have worked with global clientele spanning APJ, EMEA and AMER regions and diverse sectors such as Banking, Technology, Healthcare, Information Services and Retail.• My competencies extend to project management, risk assessment, effective stakeholder communication, and technology consulting in collaboration with cross-functional teams. • I possess a strong technical acumen, with an ability to quickly acquire knowledge and skills.• Aspiring to advance managerial endeavors across customer success, operations, technology, and business strategy realms.

Current workplace

Poulami Chakraborty's current company

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Netmore
Netmore
Leeds MBA ‘24 • Experienced Customer Success Manager• Virtualization, Enterprise Storage, Servers & SaaS • Ex VMware, NetApp, HPE, Dell • Certified Customer Success Manager Level 2 • Prince2 Practitioner • ITIL v3
stockholm, stockholm, sweden
Employees
32
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6 roles

Poulami Chakraborty work experience

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Analyst

Current

United Kingdom

Netmore is an IoT operator that enables comprehensive & dedicated solutions for cities, industries & properties. Together with our partners, we build secure, reliable, and sustainable communication networks and develop an ecosystem for the Internet of Things, locally, nationally and globally.

Sep 2024 - Present

Analyst Intern

United Kingdom

Apr 2024 - Sep 2024

Account Manager - Customer Success

Bengaluru, Karnataka, India

Owned post-sales operations for 30 Global Accounts, boosting retention by 25% through trusted advisor relationships with key customers. Identified upsell opportunities and areas of Professional services worth $100M, contributing to company growth and success. Led monthly/quaterly business reviews and monitored KPIs to provide actionable recommendations and.

Mar 2022 - Aug 2023

Support Account Manager

Bengaluru, Karnataka, India

Owned the management of 20+ key client accounts in the AMER region, providing strategic planning and analysis to identify upsell opportunities. By conducting regular business reviews and consultations, I successfully increased annual contract value and customer satisfaction.

Mar 2019 - Mar 2022

Senior Technical Support Specialist

Bengaluru, Karnataka, India

Provided technical support to commercial as well as consumer segments of Dell customers.

Sep 2014 - May 2016
Team & coworkers

Colleagues at Netmore

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4 education records

Poulami Chakraborty education

Master Of Business Administration - Mba, Business Administration And Management, General, Merit

Ranked 67th globally and 8th in the UK for Business and Management studies in the QS World University Rankings by Subject 2023. Core.

B.Tech, Computer Engineering, First Division

Cmj University

Computer Science Engineering with emphasis on Computer Networks, Programming Languages (Java, C++, C#, HTML, JS), Database Management, Web.

Education record

St. Joseph’S Convent, Chandannagar
FAQ

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What company does Poulami Chakraborty work for?

Poulami Chakraborty works for Netmore.

What is Poulami Chakraborty's role at Netmore?

Poulami Chakraborty is listed as Leeds MBA ‘24 • Experienced Customer Success Manager• Virtualization, Enterprise Storage, Servers & SaaS • Ex VMware, NetApp, HPE, Dell • Certified Customer Success Manager Level 2 • Prince2 Practitioner • ITIL v3 at Netmore.

Where is Poulami Chakraborty based?

Poulami Chakraborty is based in United Kingdom, United Kingdom, United Kingdom while working with Netmore.

What companies has Poulami Chakraborty worked for?

Poulami Chakraborty has worked for Netmore, Vmware, Netapp, Hewlett Packard Enterprise, and Dell Technologies.

Who are Poulami Chakraborty's colleagues at Netmore?

Poulami Chakraborty's colleagues at Netmore include Evelyn Sinflorio, Dastan Sembay, Paula Barroso, Vadim Lyu, and Fabiana Chacon.

How can I contact Poulami Chakraborty?

You can use AeroLeads to view verified contact signals for Poulami Chakraborty at Netmore, including work email, phone, and LinkedIn data when available.

What schools did Poulami Chakraborty attend?

Poulami Chakraborty holds Master Of Business Administration - Mba, Business Administration And Management, General, Merit from Leeds University Business School.

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