• 10 years of experience in customer success, account management, customer engagement, data analysis and presentation in product based technology companies. • Industry Certifications - Certified Customer Success Manager Level-2, ITIL v3, Prince2 Agile Practitioner, VCP, Microsoft Azure Fundamentals, NetApp Hybrid Cloud, Comptia Server+ certified.• MBA graduate 2024 from Leeds University Business School, a top global university, equipped with a diverse skillset spanning solution design, cross-functional collaboration, analytical thinking, and strategic planning.• I am skilled in building robust Enterprise Customer Relationships and have worked with global clientele spanning APJ, EMEA and AMER regions and diverse sectors such as Banking, Technology, Healthcare, Information Services and Retail.• My competencies extend to project management, risk assessment, effective stakeholder communication, and technology consulting in collaboration with cross-functional teams. • I possess a strong technical acumen, with an ability to quickly acquire knowledge and skills.• Aspiring to advance managerial endeavors across customer success, operations, technology, and business strategy realms.