-Responsible for management of Veeva CRM within assigned regions-Lead training for Veeva CRM at regional level-Customer profiling & segmentation management for Veeva CRM-Work with the BUD’s/CL to ensure the sale force territories are designed to maximize operational efficiency-Evolve roll out and embed use of coaching modules in Veeva CRM-Responsible for the development and management of any bespoke productivity andsales reports-IMS data tools liaison to ensure quality information is available within company systems -Review monthly/quarterly sales force performance & productivity (sales, activities)-Local expert on the centrally defined bonus policies able to deal with questions and queries -Support the BUD’s with their local needs to ensure they have insightful information to maximize sales

I take overall responsibility for developing, driving and implementing CRM, SFE or BI systems in Czech Republic/ Slovakia/ Romania/ Bulgaria/ Hungary/ Slovenia/ Croatia/ Serbia/ Ukraine.Key duties and responsibility:-Work close with the business leads to create a clear strategy for CRM and BI in cluster-Lead the development and implementation of the CRM and BI plans for cluster-Train the business leads and sales teams in CRM and BI-Key lead for cluster when working on sales force effectiveness projects with the regional Commercial Excellence team-Work with Business Units Dircetors and business teams to support local initiatives to ensure sales teams have the right information to maximise sales

-Lead international sales management system administrators group consisting of 7 subordinates-Coordinate systems development projects-Manage CRM system with more than 200 users across the Europe-Lead trainings for sales management system users across assigned region-Review and analyze integrity of manager plans-Develop and manage any of bespoke productivity and sales reports for Regional business managers and Commercial Operations Manager -Update business units management teams regularly at meetings with commercial insight on plan execution to include more elaborate analytics-Contribute to Baltic Sales targets setting and quarterly evaluation by Business Units-Advise business units managers on required process to follow and ensure plan adjustments do not corrupt metric analytics-Advise teams on good segmentation and targeting methodologies-Prepare and submit monthly sales forecast for company Business Units

-Model financial scenarios -Develop analytical tools and systems-Contribute to Baltic Sales targets setting and quarterly evaluation by Business Units-Administrate CRM system-Keep track with the department marketing expenses and budgets-Analyze pharmaceutical industry retail market -Coordinate supply chain processes in Baltic countries-Communicate with external partners in a high level of ethics -Professionally prepare sales reports using analytical systems

-Coordinate procurement and supply chain processes-Negotiate with company vendors in order to get the best deals-Participate in LEAN projects development within company inner structure and processes-Large data sets analysis and modeling-Assist logistics management-Review deal agreements to confirm the terms and conditions are within contract boundaries-Document procurement processes