➤ Sodexo Data Driven Leadership/ LSS Black Belt Trained➤ Strong P&L and Fee Financial Acumen➤ Serving as a Regional Safety Coordinator.➤ Process Improvement & Cost Management➤ Account Mobilization and Retention➤ Alignment of Product Offerings and Solutions to Optimize the Business Portfolio➤ Executing strategic plan in alignment with the scope of services and company mission within the contractual agreement.➤ Horizontal and Vertical Collaboration Skills➤… Show more ➤ Sodexo Data Driven Leadership/ LSS Black Belt Trained➤ Strong P&L and Fee Financial Acumen➤ Serving as a Regional Safety Coordinator.➤ Process Improvement & Cost Management➤ Account Mobilization and Retention➤ Alignment of Product Offerings and Solutions to Optimize the Business Portfolio➤ Executing strategic plan in alignment with the scope of services and company mission within the contractual agreement.➤ Horizontal and Vertical Collaboration Skills➤ Utilization of Project Management Processes Excellent Verbal & Written Communication and Presentation Skills Show less

➤ Ensured regulatory compliance and acted as interim Senior GM in assigned accounts that had regulatory issues.➤ Addressed areas for improvement to achieve regulatory compliance prior to inspection as well as financial issues.➤ Prepared client's 3-year JCAHO accreditation survey and addressed contractual issues and service failures.➤ Negotiated and partnered with executive leaders, department heads, and consultants to ensure regulatory compliance.➤ Developed and maintained… Show more ➤ Ensured regulatory compliance and acted as interim Senior GM in assigned accounts that had regulatory issues.➤ Addressed areas for improvement to achieve regulatory compliance prior to inspection as well as financial issues.➤ Prepared client's 3-year JCAHO accreditation survey and addressed contractual issues and service failures.➤ Negotiated and partnered with executive leaders, department heads, and consultants to ensure regulatory compliance.➤ Developed and maintained strong professional working relationships throughout hospital system with C-suite leaders.➤ Maintained high levels of food safety, sanitation, and physical safety to meet regulations and ensure a safe workplace.➤ Reviewed financial statements, sales and activity reports, and labor data to deliver and maintain financial results.➤ Managed unit managers, resource managers, and staff to enact the improvement plan to prepare for the CMS re-audit.➤ Reviewed and maintained reports to ensure compliance with regulations and Sodexo/System Clients policies.➤ Developed the Plan of Correction with senior leadership to prepare for a CMS re-audit to obtain regulatory compliance. Show less

➤ Developed and led a diverse team of 6 GMs, 2 CNMs, 28 managers, 23RDs and 450 hourly staff through team building, coaching, and accountability to provide an excellent patient experience.➤ Managed food and environmental services operations and financial performance for $22M in managed volume. ➤ Coordinated and directed all activities including financial performance, client relations, and policy compliance. ➤ Developed business plan and budget with each account General Manager that… Show more ➤ Developed and led a diverse team of 6 GMs, 2 CNMs, 28 managers, 23RDs and 450 hourly staff through team building, coaching, and accountability to provide an excellent patient experience.➤ Managed food and environmental services operations and financial performance for $22M in managed volume. ➤ Coordinated and directed all activities including financial performance, client relations, and policy compliance. ➤ Developed business plan and budget with each account General Manager that supports System and District goals.➤ Promoted a solid business partnership with client accounts and assisted in contract negotiations for the system.➤ Reviewed and analyzed financial statements and other financial data to ensure attainment of client/company goals.➤ Upheld food and physical safety standards compliant with HACCP and all regulatory requirements for food services. ➤ Implemented new processes, facilitated client interaction, and implemented new technology to ensure sufficient resources. Show less

➤ General Manager 5, Multi-Unit – Sodexo at Pinnacle Health, Harrisburg, PA – 12/2014 to 01/2017➤ Director of Food and Nutrition Services – Binghamton General Hospital, Sodexo at UHS, Binghamton, NY – 2000 to 2014➤ Assistant Director of Food and Nutrition Services – Binghamton General Hospital, Sodexo at UHS, Binghamton, NY – 1996 to 2000➤ Production Manager – Marriott at Binghamton Univ, Vestal, NY – 1993 to 1996➤ Food Service Supervisor – Marriott at SUNY IT, Utica, NY – 1989… Show more ➤ General Manager 5, Multi-Unit – Sodexo at Pinnacle Health, Harrisburg, PA – 12/2014 to 01/2017➤ Director of Food and Nutrition Services – Binghamton General Hospital, Sodexo at UHS, Binghamton, NY – 2000 to 2014➤ Assistant Director of Food and Nutrition Services – Binghamton General Hospital, Sodexo at UHS, Binghamton, NY – 1996 to 2000➤ Production Manager – Marriott at Binghamton Univ, Vestal, NY – 1993 to 1996➤ Food Service Supervisor – Marriott at SUNY IT, Utica, NY – 1989 to 1993 Show less