Rich Powell Email & Phone Number

Milwaukee, WI, US

Austin, Texas, US

• Built the Portfolio and Program Management capability for the Governance, Risk, Compliance (GRC), and Assurance functions within an emerging security operations of a technology company.
• Increased speed and transparency of delivery with a new framework aligned to a portfolio of key security controls (i.e. CIS 20, SOC 2, PCI) around the burgeoning Governance, Risk, and Compliance functions.
• Allowed for targeted value delivery by implementing measurable risk-based prioritization of all security efforts with an agreed-upon scoring algorithm.
• Drove measurable performance with the introduction of the agile methodology in program and portfolio.

Purchase, NY, US

• Chief of Staff to the Executive Vice President of Network and Infrastructure Operations accountable for strategic planning and facilitating the delivery of services and programs for the Operations team (~2000).
• Delivered an early warning system in the delivery pipeline, allowing leadership to proactively steer strategic roadmap goals on measurable timeframes with a company-wide planning and governance model.
• Integrated multiple distinct technical roadmaps into one by utilizing newly defined delivery metrics and strategic business and technical roadmaps.Strategic Program Management Guild Leader bringing industry standard.
• Provided 15% efficiency across organizations by driving the migration of Mastercard to a discrete program model(~300 employees) with integrated leadership of P&L, HR, Product and Services.
• Standardized and enhanced program management capabilities (i.e. clearly defined requirements, processes, governance and performance review cycles) across 100+ programs with a Program Management Guild.
• Drove Mastercard’s strategy of implementing quality services to market by defining and leading demand management and prioritization of all efforts based on changing tactical, strategic and operational landscape.

Purchase, NY, US

• Handpicked by the CIO to drive a portfolio of risk management and continuous improvement initiatives across the technology organization.
• Reduced annual customer impacting incidents 40% while eliminating major key-customer-impacting events by leading a task force to continually improve on metrics, reduce risks, and build out continuity plans.
• Implemented a full lifecycle key management functionality for the first time in the environment.
• Reduced release incidents 25% while positioning Biz Ops to set best practices, and strategy for Tech/DevOps by leading a task force to define / document automation lifecycle standards and maturity metrics.
• Allowed resource contention to be recognized months earlier, increasing delivery-date reliability for product owners by redesigning internal business reporting processes,integrating performance data with a new product.

Purchase, NY, US

• Led the effort to implement the common work planning model, Scaled Agile Framework for Enterprises (SAFe) integrating business programs for 7 distinct fraud programs (both IT and business owners).
• Increased software quality and time to market by migrating the 22-team department from Waterfall to Agile by defining, documenting and closely managing required changes to leverage SAFe methodologies.
• Brought higher levels of management control and individual productivity by introducing new organizational structures, key performance indicators (KPIs), work breakdown capabilities, cross-team planning life cycles.
• Decreased retracted releases 75% while cutting the average release cycle in half with automation and standardization of software deployment process and change prioritization capabilities across the enterprise.
• Improved industry-wide security and provided a new service from the company by managing the Biometric Authentication product through concept, definition and development.

Purchase, NY, US

• Led a team to redevelop a black box tool using XML for point-to-point microsecond service in Java. Directed large-scale ($10M+) product development efforts, inclusive of the full product lifecycle of needs.
• Brought new security standards for authentication messaging (3-D secure) to the payments industry by acting as a key member of an external standards body (EMVCo) to define the protocol.
• Mentored, led and supervised development teams in Agile methodology, delivering 83% automated testing coverage, a SQALE rating and sub-5% technical debt ratio.
• Delivered a complete technology refresh from solution architecture to support in the authentication space to replace an aged, off-the-shelf solution, resulting in a proprietary amount of profit and cost savings.

Created curriculum, planned lessons and delivered material for 6-week capstone courses in project management and Java development. Mentored students toward completion of relevant certifications and placement using online tools augmenting learning, testing and plan tracking.Assisted students toward their successful completion of relevant certifications and.

Blue Bell, Pennsylvania, US

• Provided secure, scalable and highly available software as a service (SaaS), hosting (IaaS), maintenance and support for 450+ enterprise applications using 4,000+ servers and a wide array of technologies, including a.
• Enhanced security and provided federally mandated e-mail storage reliability by utilizing third-party cloud services to integrate an existing on-premise enterprise mobile solution.
• Integrated multiple process improvements to provide 12% contract cost savings against an annual $8M budget.

Frisco, Texas, US

Toronto, ON, CA

Purchase, NY, US

US

Global, US

Bachelor Of Science - Bs, Computer Science

Master Of Business Administration - Mba, Business Administration And Management, General

Pmi, Project Management

Master Of Business Administration - Mba, Business Administration And Management, General