Bridget Powell Email & Phone Number

• Architect data within SQL databases to create data flows, views, and model data in preparation for reporting purposes. • Collaborate across departments with project teams to gather information about needs, objectives, functions, performance expectations, and input/output requirements for software integrations.• Design and support in the development and implementation of integrations that automate business processes. • Create ETL routines, performing data profiling, data cleansing, and creating BI dashboards and reports.• Identify and propose recommendations regarding technical alternatives to client requests and system issues.• Develop project plans, hold team members accountable, and monitor project timing to ensure the successful completion of short- and long-term goals.

Build, develop, and maintain Power BI datasets used in organization-wide initiative and financial tracking Develop, maintain, and refine SQL queries to generate data for reporting effectively and efficiently Build, develop, and maintain dataset structure and relationships to accommodate requests for additional or new data based on user experience and feedback Work across teams to develop and implement solutions that de-silo data for C-Suite level reporting Extract data from multiple sources and converted them into one combined source for reporting Provide business intelligence across multiple departments by creating reports in Microsoft Report Builder and Power BI

• Build, maintain, and optimize ETL (Extract, Transform, Load) scripts using data from DMVs, Azure, and other sources• Maintain, monitor, and optimize data warehouse - including user management, troubleshooting, backup, restoration, and recovery• Create views and tables using raw information from different sources including Salesforce, Cofense products, Zendesk, Dynamic Management Views (DMVs), and others• Deploy advanced SQL concepts such as CTEs, window functions, and stored procedures to optimize performance of views and tables• Identify opportunities for data acquisition and collaborate with vendors, departments as needed to obtain information needed to build data pipeline• Perform all duties listed under Data Analyst I

Remote/Telecommute

• Promoted to Data Engineer I - January 2021• Write and optimize SQL queries • Interpret data and analyze results using statistical techniques to provide ongoing reports that aid in decision making• Collaborate on the design, development, and maintenance of metrics, reports, analyses, dashboards using Power BI• Work with business stakeholders and group leaders to understand business needs, ideate solutions, and identify areas of improvement • Enable effective decision making by retrieving and aggregating data from multiple sources and delivering data in insightful and actionable format

Remote/Telecommute

Assessed client needs based on Client Health Score analysisFacilitated introductions and educate clients on how to engage with other areas of PhishMe (e.g., Support, Onboarding, Professional Services, etc.)Worked with clients to create tailored plans to ensure client success and achievement of client’s desired outcomesConducted regular meetings with clients and make recommendations to provide continued success with PhishMe Simulator experienceCoordinated client-focused activities to ensure successful implementationInteracted via email and phone with a large number of clients at different stages of their Security Awareness Training programsGenerated customer feedback surveys and distribute responses to appropriate departments

Remote/Telecommute

*Promoted to Client Success Advisor September 2018Assessed client needs based on Client Health Score analysisFacilitated introductions and educate clients on how to engage with other areas of PhishMe (e.g., Support, Onboarding, Professional Services, etc.)Worked with clients to create tailored plans to ensure client success and achievement of client’s desired outcomesConducted regular meetings with clients and make recommendations to provide continued success with PhishMe Simulator experienceCoordinated client-focused activities to ensure successful implementationInteracted via email and phone with a large number of clients at different stages of their Security Awareness Training programs

Baton Rouge, Louisiana Area

All responsibilities listed under Project Coordinator & QA Documentation Specialist

Baton Rouge, Louisiana Area

Manage team of twelve analysts providing information security services to 1500+ organizations by scheduling projects and monitoring progressProcess service agreements and create projects to accommodate detailed Statements of WorkCreate and maintain customer accounts across multiple software platformsWork with analysts to create, maintain, and distribute customer how to guides for proprietary TraceSecurity SaaS platforms Helped internal IT Dept. organize, implement, and maintain internal wiki, Confluence, for company to improve internal communications and information sharingAnswer customer questions regarding services, contracts, and technical support when able

Baton Rouge, Louisiana Area

Proofed service reports written by analysts prior to delivery to customerProvided customer's with Due Diligence information upon request

Hammond, La

Operated hospital PA system for paging making announcements etc.Operated switchboard with high volume of calls in a professional and efficient mannerCommunicated by making announcements and calls during an emergency situationAssisted callers who do not speak English or have hearing disabilities by connecting them to automated services or TDDOperated and directed emergency elevator use when necessaryDirected visitors and patients who need assistance

Hammond, La

Master Of Arts (M.A.), Professional Writing, 3.643

Activities and Societies: Editor-in-Chief of The Pick and Graduate Assistant/Tutor, Southeastern Writing CenterMy Masters degree.

Bachelor Of Arts - Ba, English Language And Literature/Letters

Bachelor Of Arts (B.A.), Literature

Activities and Societies: N/AStudied Literature

High School, 3.6

Activities and Societies: During high school, I was active in the Marine Corps Junior Reserve Officer Training Corps (JROTC). My senior.