A Services Professional with more than 20 years of hands on project and people management experience in fast paced high tech environments. My career focus has been databases, document management and online repositories. I have worked in a diverse set of consumer markets including legal, health care, software, mortgage, energy, retail, hospitality, manufacturing, airlines and the federal government.I poses a demonstrated track record of successful leadership of day-to-day corporate operations, complex project management, technical support teams in high volume 100+ seat call centers, third tier 24x7 crisis resolution teams, and consulting practices. Successfully built and managed teams large and small, local and remote, in-house and outsourced in an ISO 9001 certified environment. Core competencies include:• Creating Order Out of Chaos• Key Legal and Business Knowledge• Continual Process Improvement with Results• Expert Strategic & Tactical Leadership• Strong Consulting Project & Practice Management Experience• Business Development and Building Strong Client Relationships
Listed skills include Crm, Document Management, Management, Business Development, and 39 others.