Responsible for building and leading a team of DevOps engineers and DevOps Test Automation engineers (QA) focusing on building, maintaining, automating, testing and securing cloud infrastructure and PayTrace's payment gateway technology SaaS.Responsibilities include:Maintaining 99.99% system availabilitySuccessfully completing annual PCI DSS 3.2.1 CertificationGrowing and developing the DevOps team Transforming PayTrace's legacy application into a Cloud Native SaaS (Git, IaC, CI/CD, containerization and automated testing) Creation and execution of quarterly OKR's supporting company's annual OKR'sContributing member of Next Level Leadership teamCollaborating with Product Manager and Software Development Manager on SaaS deliverablesCore Competencies:- Technology Strategy creation and execution to meet organizational requirements- Creating an inclusive and collaborative team environment.- Cultivating interpersonal and technical skills of individual team members- PCI DSS 3.2.1 Compliance- AWS Cost ManagementTechnologies Leveraged:- AWS (Organizations, VPC, EC2, Reddis, SQS, SNS, Lambda, RDS, IAM, Cloudwatch, CloudTrail)- Github- Terraform- Packer- Ansible- Jenkins- Docker- Postman- Selenium - Test Project- Atlassian (Confluence & Jira)- Palo Alto NextGen Firewalls- Linux- Windows Server

Responsible for leading and representing a team of engineers which focus' on security, networking, application delivery and internal technical infrastructure. This team provides a stable and scaling application environment for our customers to have access to reliable and secure payment processing services. Partner with PayTrace’s Product Manager, Quality Assurance Manager and Software Development Manager to continually improve multiple scrum teams’ health and performance.

Working as an Independent consultant with Denali AI working to launch a new IT Ops service while lending as much support as possible to my daughter who was recently diagnosed with stage III cancer.

Oversaw planning, budgeting, design, provisioning, implementation, operations, and monitoring of global network services and related projects, ensuring the correct implementation in AM region. Advised, coached, and mentored senior level network personnel, leading and coordinating respective global network team members in development and execution of network strategies, service improvements, and business solutions. Collaborated with the global, regional, and business stakeholders, ensuring the alignment of the network services to the needs of the business. Incorporated network consulting services and feasibility analysis within Adidas IT operations, including approval to designs, implementation plans, test plans, and production support plans for complex IT solutions and projects. Supplied senior management and infrastructure stakeholders with monitoring and reporting, ensuring the implementation and control of Service Level Agreements.★ Transitioned Adidas Global Connectivity Team from transactional operational activities implementing outsourcing while re-aligning team, focusing on high value activities such as architecture and design.★ Orchestrated migration of Adidas primary data center from Canton, MA to Portland, Oregon within 8 months of notification, suffering zero unplanned outages while maintaining 100% systems availability to the business.★ Collaborated on the design, negotiation and execution of $50M+ RFP for Adidas US Retail managed network connectivity service encompassing 300+ retail locations resulting in $4M annual savings on WAN costs while delivering 100% store availability during 2018 Black Friday and Holiday sales period.

Directed the global network team and the corresponding network services (including WAN, LAN, WLAN, Internet, RAS, Voice), standards, policies, and processes as the Senior Manager of the team. Fostered a positive and productive environment while training and developing department managers, leading by example while displaying immense professionalism, always.★ Administered forecasting, budget creation, submission and financial controls for a $44M budget, utilizing extensive organizational skills and budget management expertise.★ Established strategic direction for global enterprise telecommunications, network, and network security safeguards through strategic and tactical service delivery encompassing 400+ XPO business units across 119 countries.★ Architected design, project implementation, service execution, and controls for global network infrastructure service catalogue, partnering with strategic vendor service delivery management and oversight in addition to internal Con-way, Inc. network engineers.★ Generated $2M in annual telecom savings implementing streamlined and optimized telecommunications function.★ Overhauled internal change control process resulting in 71% decrease in Priority 1 and Priority 2 incidents.★ Developed new SA reporting metrics resulting in $1.4M credit to Con-way, unveiling contracted services not being performed in comparison to vendor invoices.

Helm global team of 70+ network engineers, providing all aspects of Network Solution and Service Delivery in Nike's IT infrastructure environment including retail, supply chain, manufacturing, legal and marketing.★ Produced 62% increase in engineering projects without additional staff through IT system and business process integration and optimization.★ Delivered 100% of network engineering projects on time, within budget, and with minimal business downtime.★ Recognized by customer and strategic vendors as a thought leader, providing organizational vision to meet demanding business timelines and objectives for an average 300 concurrent projects monthly.★ Spearheaded cross-functional teams for Nike Retail Black Friday Holiday Readiness preparations, resulting in zero network outages during that time.

Awarded promotion from Technical Services Director to SMB Division Manager for consistent exemplary performance while meeting and exceeding goals and expectations. Conceptualized detailed operation plan including staffing levels and team management, products and services offered, policies and procedures, integrated marketing plan, budgeting, and strategic plan. Enabled opportunity for new division creation, performing thorough Value Chain Analysis. Trained and developed technical staff recognized throughout organization as self-directed, innovative, and highly professional.★ Formed division around new service offering and within second year earned 8-10% of company profit.★ Achieved optimal financial performance of division through detailed analysis of revenues, expenses, and trending while establishing a strategic plan for the division.

Trained, mentored, and managed team of 15 highly technical and diverse individuals to achieve greater efficiency and profitability while consistently delivering success on key initiatives. Led technical services team in connecting clients with optimal technology for their business goals. Deliver daily maintenance for client retention and satisfaction as well as developing objectives for department. Designed Strategic Information Technology master plans for each client based on strategic plan. Provided analysis of organizational effectiveness and recommended solutions for improvement. Collaborated with executives, utilizing creative technology solutions to arrive at their business goals.★ Analyzed Convergence Networks organizations effectiveness utilizing Organizational Theory and Change Management practices to develop report assessing CN strengths and weaknesses while making improvement recommendations, earning a reputation as a change agent.★ Sustained successful relationships with 50+ clients, leveraging excellent client interfacing skills to provide lasting business partnerships.★ Created and presented high-ROI technology master plans to clients. Clients enjoyed such high ROI that most increased financial commitment to CN by over 100%.

Central Navigation Computer on a ballistic missile submarine.