Veronica Powell Email & Phone Number

St. Louis, Mo, Us

I partner with HRIS managers to drive solutions delivery for HCM applications for a global firm with 20K employees. This includes facilitating cross-functional collaboration with business users, IT, software developers, vendors, and other stakeholders, following Agile methodologies to optimize delivery speed and quality. My key achievements:* Played a key role in implementation and onboarding of Workday applications, including gathering and documenting requirements, converting legacy data, assisting with data validation and payroll parallel testing, and managing fit-gap and other project documentation.* Leveraged excellent communication skills to bridge the gap between technical and business users, effectively engaging with stakeholders to define business requirements and collaborating with technical team to create design specifications.* Optimized the customer experience and introduced operational efficiencies by researching, identifying, and testing new Workday functionality prior to production release.

I delivered novel operational infrastructure and organizational solutions for a recognized, fully accredited K-12 school with 2600 students and 700 staff, specializing in core subject, academic, and cultural excellence, including a rich array of electives.My key achievements:* Guided solution management and operational transformation of technology platform, developing new web software applications in partnership with director of technology and HR, ensuring a strong and cohesive academic culture.* Optimized information system performance supported by solid IS policies and procedures, managed data analysis, and completed review and reporting for state funding, aligning with administrative and learning directives.* Led vendor management and IT team relationship strategies, expanding LMS outreach and creating new opportunities for increasing technical program enrollment.

St. Louis, Missouri

I managed a large-scale program to provide continuing education and professional development services to 380 attorneys, partners, and executives across five cities in three states.My key achievements:* Played a key role in maintaining required professional licensing by ensuring program and participants adhered to all policies and guidelines.* Drove continuous improvement and boosted efficiency by acting as single point-of-contact for all programming, technology services, and performance evaluations.* Created database tracking systems to track compliance and reporting, streamlining process for obtaining and maintaining accreditation in multiple jurisdictions.

I steered planning, budgeting, strategy, delivery, vendor relationships communications, operations, and other aspects of innovative learning and development programs with 60+ career/technical education professionals and 14 high schools.My key achievements:* Identified and capitalized on opportunities to integrate technology into program operations to increase productivity while simultaneously improving operational effectiveness and evolving curriculum offerings.* Generated additional funding to expand programming by leading specialists in maintaining 100% compliance with program policies and guidelines, as well as negotiating cost savings with vendors.

During this period, I performed troubleshooting to identify and resolve root causes of access, configuration, and functionality issues with HR back-office systems, including I-9, paperless pay, onboarding, and W-2 web services.My key achievements:* Enabled 10% improvement in ticketing process by demonstrating a strong sense of urgency and meticulous attention to detail in swiftly and accurately correcting problems.* Earned promotion from Technical Support Analyst II to Data Quality Analyst, focused on leading and resolving client issues with employment verification web services.* Instrumental in implementation of new data feeds by testing data for accuracy and effectively addressing system data quality issues.My additional experience includes roles as a Human Resources Generalist with St. Louis Public Schools, Human Resources Operations Analyst (Consultant) with Bayer Business Services, and Computer Instruction Specialist, St. Louis Public Schools.