Nolan Figueroa Email & Phone Number

El Paso, Texas, United States

• Manage and maintain the primary agency site for marketing and sales
• Lead all IT-driven projects from end to end
• Consult on design and tech framework stack and architecture for new projects
• Direct agency’s position on capabilities and guidance on mission-critical challenges

El Paso, Texas, United States

• Managed and maintained Charles Schwab's primary design system, Everest
• Handled story audits and aligned backlog prioritization with product management and engineering
• Independently developed badges, progress, and messaging components end-to-end
• Helped migrate the entire Everest component library from Sketch to Figma
• Led biweekly design oversight for UI Kit releases
• Implemented documentation templates in Confluence for better consistency

Austin, Texas Area

• Managed API integration and contributed to information architecture
• Built out the START notifications system and toasters for messaging updates
• Implemented various new patterns and components such as tables, modals, and dynamic forms
• Maintained data quality across our system and integrated external systems
• Product management’s go-to UI guide and implementation specialist

Austin, Texas Area

• Pilot designer behind the START lab, transforming IFA onboarding
• Facilitated workshops, brainstorming sessions, and reviews for the START pilot project
• Led efforts with partners and stakeholders to develop personas, storyboards, and journey maps
• Cut IFA onboarding times by more than 40% upon first delivery of the START conversion service

Austin, Texas Area

• Visually updated Lands of America’s user interfaces across all product experiences
• Developed intuitive property listing search concepts using Sketch and InVision prototypes
• Enhanced site navigation, property listing pages, and search experience
• Incorporated marketing priorities into a new visual design rhythm and style guide

Austin, Texas

• Developed foundational styles for the initial planning of The Knot's design system
• Created conversational UI patterns between vendors and prospective clients for faster response
• Increased vendor response rate from under 52% to over 70% through quick replies
• Increased RFQ completion KPI for business needs by 21%
• Engaged with users through testing tools like InVision and UserTesting.com

Round Rock Campus

• Completed contextual inquiry rounds with the sales team to improve the Dell Sales Application
• Developed a dynamic and flexible sales toolbar to help sales agents sell faster
• Volunteered to build components for faster development turnaround in Angular
• Transformed email invoice designs using content strategy feedback
• Recipient of the FY16-Q4 Silver Award

Biggs Army Airfield, Texas

• Deployed to Iraq in support of Operation Iraqi Freedom (OIF).
• Chosen to be personally coined and awarded by the Deputy Secretary of Defense.
• Active contributor towards our unit winning outstanding unit of the year.
• Committed to being a member of the 204 Security Forces Squadron.
• Completed Airman Leadership School (ALS) for promotion to Staff Sergeant (E-5).
• Regularly trained on federal law and regulations to maintain active security clearances.