Marco Pozam Email & Phone Number

State Of São Paulo, Brazil

Redwood City, CA, US

Recognized as MVP Customer Success for exceptional performance in Q4 FY21 and Q1 FY25. Report directly to the Global Head of Customer Success, based in the United States. Consistently achieved annual renewal targets across Latin America and the Caribbean, ensuring high levels of customer retention and satisfaction. Drove a 350% increase in ARR across Latin.

London, London, GB

Led a team of 6 Senior Managers and over 50 team members, driving strategic initiatives across the region. Managed the delivery of a comprehensive portfolio of IT and Digital Transformation program and projects, impacting 16,000+ WPP employees across 200+ offices in 17 countries.Accountable for translating WPP’s Global IT Transformation strategy into.

Utrecht, Utrecht, NL

Responsible for the auditing process and content revision for all the courses in Portuguese of DevOps, Lean IT, MOF, BiSL, ISO 20,000, ISMP based in ISO 27,000 (Information Security Management Professional), Cloud Foundations, Prince2, MSP (Managing Successful Programmes), MoP (Management of Portfolios), ITIL v3 Foundations and ITIL v3 Practitioner.

Redwood City, CA, US

First Delphix employee in Latin America, February 2014.Responsible for the first Delphix customer in Latin America, Nextel in 2014, covering tasks of Customer Success and Professional Services (project delivery and implementation), and assisting in Support activities. Accountable and responsible for the RARR and NARR of all customers in the region.Support.

Professor in the MBA and Extension classes for the disciplines of Corporate Governance and Digital Intelligence.

San Francisco, California, US

Responsible for the RARR and NARR in the Latin America customers (+10) and prospects, and running activities as Technical PreSales, Project Management and Professional Services (project delivery and implementation), and Customer Success.

São Paulo, SP, BR

First company in Latin America to provide Digital Asset Management (DAM) solutions by using Software as a Service (SaaS) and Infrastructure as a Service (IaaS) technologies. Accountable and responsible for all the IT teams (+50 people in Infrastructure, Development, Business Analysis, QA, Projects and Digital solutions), and Sales and PreSales teams..

Sao Paulo, São Paulo, BR

Management of the complete program for startup the company 24\7 Inteligência Digital in 2008-2009 as a “Turn Key” project, including work fronts and projects in IT, Business Processes, Real Estate, Marketing, Finance and Media Production.

Atlanta, GA, US

Management of all software development and release management for the company apps used in Brazil and USA, including all aspects of SDLC. Responsible and manager for the teams of Business Analysis (6 people), Development back end (20 people), Development front-end (3 people) and DBAs (3 people).

San Diego, Florida, US

Nov 2004 - Jul 2005: Professional Services Manager, LATAMOct 2002 - Oct 2004: Sr Project Manager, LATAMSep 2000 - Sep 2002: Presales Solution Architect

Osasco, SP, BR

Brasília, DF, BR

Brasília, DF, BR

May 1994 - Feb 1995: 1Lt. - CDR Plt Mnt / Cia C Sv / 28 BIBFeb 1994 - May 1994: 2Lt. - CDR Plt Adm / Ammunition Technical Officer 28 BIBJun 1993 - Feb 1994: 2Lt. - CS 10 / 2 RMAug 1992 - Jun 1993: 2Lt. - 2i/c - XO SUOPES (Special Operations Subunit) / 11 BDA / 2 DEJan 1992 - Jun 1993: 2Lt. - CDR 2nd Platoon / 1st Cia Fzo Bld / 28 BIBJan 1991 - Dec 1991.

Osasco, São Paulo, BR

Specialization, Leading The Modern Day Business

Mba, Strategic Management For It

Graduation, Applied Information Technology

Bachelor, Systems Analysis

Master'S Degree, Military History

Bachelor'S Degree, History

Associate'S Degree, Politics And Strategy