• Achieved knowledge transfer for Open Banking domain and coordinated with a new team to be execution ready within 2 weeks• Led a team of 4 peers to manage monthly releases on time• Delivered 100% accurate QA testing reports that determined product quality and release readiness• Used JIRA to add new bugs, verify resolved ones, decreasing the bug count by over 20%

• Authored and executed approximately 250+ test cases and 10+ test plans to test various wealth management and investor & treasury services products• Collaborated with the test automation team to optimize regression efforts in each release and decreased test time by 30%• Supervised team of 6 manual and two automation QA members across different projects, managing QA tasks in different SDLC (iterative and waterfall)• Documented end-to-end user flow and screen recorded critical path tests, thereby reducing training time for operational users by 50% • Created key metrics and audit processes to meet established goals and accomplished a customer satisfaction score of 97.6%

• Led and mentored a team of 6 junior testers in strengthening existing and implementing new QA processes to test the organization’s product• Streamlined the organization’s first comprehensive database of documented test plans, procedures, and defects to enable accurate replication and ensure compliance with standards, increasing the testing efficiency by 20%• Established automation testing eco-space to reduce manual efforts on regression testing by 30%• Planned and managed testing of desktop, web-based and API applications over 21 product releases

• Developed test procedures based on business requirements, enhancements, and user flows to ensure 100% test-coverage• Assembled test cases and test matrixes, performed functional, acceptance and regression tests for over 7+ complex insurance product• Collaborated with development teams to resolve identified bugs quickly and delivered 3 critical releases on time