MBA graduate with IT engineering background and 15 years of work experience (plus internships) in the Air Cargo, Telecommunication, Real Estate and Consulting industries. Multidisciplinary professional passionate about bridging gaps between technology and business. Since 2018 has been working as Process Change Specialist in IAG Cargo, the cargo handling division of International Airlines Group (Iberia, British Airways, etc). Accountable to analyse, support and monitor the business process changes required by IAG Cargo strategic projects, designing new lean procedures adapted to infrastructure changes, new technology adoption, enhanced equipment and people change.From 2013 to 2016, has worked as Product Manager/ Marketer in a Forbes Global 2000 company, managing the entire product lifecycle from ideation to disposal. Responsible for multiple ICT solutions (B2B), including Cloud Services (IaaS and SaaS), Internet of Things (IoT), Machine-to-Machine (M2M), Mobile Data Collection (MDC), Mobile Device Management (MDM), among others.Prior to Oi S.A., has worked in the Real Estate industry. Selected for the Graduate Program of BRMALLS, also a Forbes Global 2000, spent the first 2 years as an Inhouse Consultant mapping business processes, eliminating bottlenecks, managing risks, creating internal controls, performing internal auditing and supporting external auditing. Promoted to Administration Manager, directly supervised a 6-people team responsible for accounts payable / receivable, billing, collections, human resources, payroll, compliance and financial reports of a midsize shopping centre.Sharpened by consulting and junior enterprise experiences, has a holistic approach to business strategy and expertise integrating people, data, processes and business systems. Relies on agile learning, interpersonal skills, teamwork and critical thinking to overcome challenges. Able to identify, analyse and craft solutions to complex problems.Born and raised in Brazil, has also lived in Spain and USA.Fluent in English, Portuguese and Spanish.Professional specialities include:• Project Management (Waterfall, Scrum)• Business Process Management (BPM)• Product Marketing / Management• Product Management / Operations• Sales & Business Development• Risk Management & Internal Control• Quality & Internal Audit
Listed skills include Project Management, Product Management, Project Planning, Pmo, and 31 others.