Founder
CurrentDevelop, manage & oversee the execution to plan of: business roadmap & go-to-market strategies, budgeting, forecasting, shareholder updates, long and short-term growth & marketing strategies, brand, messaging, digital marketing, social mediagrowth strategy, partnerships & operational processes, international expansion & marketing spendsupply chain network, 2-sided marketplace fulfillment, partnerships, profitability & marginsCapital raising, growth expansion & forecasting strategies, planning of cashflows & runwaysMaintain fluency in market trends, emerging technologies & ecosystem start-up deal-flowsCorporate Governance, Risk Management, Data Protection, Liability practices & InsurancesContract administration, planning, negotiating, and managing contracts across the businessStrong commercial acumen to understand the economic impact of potential opportunitiesDelivery of strategic planning underpinned by problem-solving, sound judgement & impeccable integrityRecruit, manage, and develop employees to support business growth & expansionsBuild a culture of growth to stimulate employee creativity, recognition & motivationInspire the team to prioritize according to the strategic revenue goals & value propositionLeadership & people management through impactful communication & presentationManage all aspects of operations, such as process creation, expansion plans, customer service,Maintaining operational excellence while sustaining the rapid growth of a fast-scaling businessProgram management, organizing limited resources to guide multiple projects towards completionProduct management, guiding each step of a product’s lifecycle, development, planning, executionAccount management, overseeing & nurturing client relationships to drive repeat purchaseManage operations to ensure customer satisfaction, NPS & customer loyalty return ratesConduct regular VoC/UX/CX interviews, analyse, plot & apply insights to business operations