Peter Pistek Email & Phone Number

San Diego, California, Us

• Implemented agile product development process across a team of product managers, establishing team ownership and fostering culture of innovation.• Spearheaded strategic, cross-company initiative incorporating healthcare insurance and revenue cyclemanagement (RCM) capabilities into Cue's platform, aligning executive stakeholders across legal,operations, finance, business development, product, design, and development.• Recruited and integrated product managers in Turkey and India, contributing to successful international expansion of product and technology teams.• Drove partnerships and integrations for RCM, EHR/EMR, SSO, and healthcare eligibility, managing entire process from RFPs and vendor selection to successful implementation.

San Diego, California, Us

• Defined product strategy and executed pivot from consumer rideshare offering to non-emergency medical transportation platform, scaling to support millions of patients, hundreds of clinics, and thousands of independent drivers and fleet owners.• Spearheaded company-wide initiatives focused on end-to-end thinking, achieving 20%+ per-trip operations cost reductions, 30%+ improvement in service quality, and 3x increase in operations team handling capacity.• Guided development of call center tools, payment processing systems, operational management portals, healthcare provider integrations, and apps for drivers and patients.• Aligned product roadmap features and protocols to support agency audits, automate EDI billing integrations (RCM), and ensure compliance with key data privacy regulations (HIPAA, PHI, and PII).• Pioneered dispatch algorithms automating vehicle selection, driver assignment, and booking processes, enabling service scaling daily trip volume by 8x and improving ARR more than 3x.• Orchestrated market launches in multiple states (Idaho, Florida, Connecticut, Michigan, and Virginia)involving comprehensive data analysis, needs assessment, process definition, technology development,training, and provider management.

San Diego, California, Us

Mountain View, California, Us

• Led vision and product development for data-driven SKU recommendations as well personalized product experiences for end users, delivering revenue and support cost reductions above forecast.• Launched successful pilots for screen sharing (now TurboTax Live and SmartLook) on both mobile and desktop platforms alongside chat-based support tools, all of which improved customer experience.• Drove implementation of Adobe Audience Manager, which empowered marketing team with customersegmentation tracking and in turn enabled precise spend optimization and tailored messaging strategies.

Mountain View, California, Us

• Launched innovative, personal marketplace to enable people to connect within their social circles anddeclutter their lives.• Developed marketplace strategy that included product roadmap, market positioning, and partnerships with regional businesses, including the University of San Diego (USD), Illumina, and the City of San Diego.

Austin, Texas, Us

• Managed enhancement of storage platform capabilities, catering to public, private, and hybrid cloud storage environments. Directed development of features essential for cloud deployments for clients including Dell and Telefonica.• Led development and integration of CloudScaler file system extension. Oversaw expansion of APIs, designed UI concepts for end-user portal, coordinated beta program, and planned product releases.

• Developed and implemented PaaS roadmap, leading to creation of patented CloudNAS storage gateway, with 300+ active deployments, including GE, NBC, and ASU.• Recruited and managed team, fostering key partnerships with IBM, Verizon, Swisscom, and Symantec.• Enhanced API and SDK capabilities, increasing partner and customer adoption while reducing integration support needs by 40%.

San Diego, Ca, Us

• Led development of hardware and software products enhancing retail customer service and operations for clients such as CVS, Home Depot, Target, and Best Buy.• Directed development of touchscreen product offering, including deployment management tools, SaaS BI collection and reporting services, and CRM plug-ins.

San Diego, Ca, Us

• Spearheaded product development for BI platform used by Fortune 500 companies, including Cingular and BellSouth, defining strategy, roadmap, and goals.• Built and managed 6-person product team, transitioning to an agile development methodology, increasing productivity by 30%, significantly improving release planning and coordination.

• Led client engagement and strategy for key accounts, delivering market and viability analysis, feature documentation, project budgeting, third-party developer management, and go-to-market consultation.• Managed projects for clients including Universal Music Group, Applied Gene Technologies, CCAT, and HT Biotech Laboratories, with several projects funded by the DoD.

Santa Monica, California, Us

Led core platform initiatives for web-based, K-12 learning platform providing learning content for targeted curriculum needs, individualized lesson planning (ILP), and tailored learning plans. • Defined and drove initiatives for student, parent / caregiver, and admin users including school / learning institution onboarding and management, user accounts & profiles, communication interfaces, access controls, and activity logging.• Managed user activity research in conjunction with marketing and sales teams, engaging users and stakeholders through usability studies, focus groups, and interviews, summarizing output to inform prioritization and roadmaps.• Ensured platform regulatory compliance with Children's Online Privacy Protection Act of 1998 (COPPA), working across teams and organizational stakeholders.• Owned partnership with Yahoo! Groups and developed new student and classroom interaction tools.

Mba, Finance & Entrepreneurship

Ba, Communication - Mass Media