With over 15 years of experience in the hospitality industry, I am a seasoned General Manager at the Element Amsterdam Hotel by Westin, part of Marriott. I hold a Master of Hospitality Management from RSM Erasmus University, one of the top business schools in Europe.I am skilled in Operations Management, Sales and Revenue Management, and Hotel Management, and I have a critical attitude while making knowledge based decisions. I oversee the operations and performance of multiple hotels and teams across different locations, ensuring high-quality guest satisfaction and service standards. I also partner with various stakeholders and clients to develop and implement effective sales and revenue strategies, aiming to optimize profitability and growth. I am passionate about delivering excellence in hospitality and creating memorable experiences for the guests.